Waterworks Associate

Metropolitan Waterworks Museum 2450 Beacon Street Boston, MA 02467

Date Posted:

June 24, 2026

Region:

Eastern Massachusetts Category:

Public Relations/Marketing Type:

Full-Time

Waterworks Associate Description:

The Opportunity The Waterworks Museum seeks an ambitious professional to join our team as a Museum Associate. This role offers broad exposure to the inner workings of a small museum and is intentionally designed for someone eager to improve and perform a diverse set of responsibilities. The Museum Associate will contribute to a range of functional areas—including marketing, education, operations, visitor engagement, development, and events. This position is ideal for a self-starter who thrives in a collaborative environment and can brings skills to museum set for an extreme growth mode. Key Responsibilities Visitor Experience & Customer Engagement

• create a weing and knowledgeable point of contact for visitors
• Support and improve efforts to cultivate an engaging, inclusive, and memorable museum experience
• Assist with visitor inquiries and problem resolution Marketing & Communications
• Skilled in digital and munications, including social media and newsletters
• Ability to create content and storytelling initiatives
• Support outreach and audience engagement efforts Education & Public Programming
• Develop and deliver tours and educational programs
• Support interpretive content and educational materials
• Engage with audiences of all agesin accessible and meaningful ways Development & Membership
• Improve donor relations and membership activities
• Manage fundraising campaigns, events, and data management
• maintain accurate andanized records Operations & Administration
• Improve daily operations across front- and back-of-house needs
• Assist with administrative coordination, scheduling, and reporting
• Contribute to efficient andanized systems and processes Event Planning & Execution
• Assist in the coordination and delivery of public programs and private events
• Support logistics, vendor coordination, and on-site execution
• ensure events align with the museum's standards and mission

Qualifications:

• Bachelor's degree (or equivalent experience) in a related field
• Technical Skills such as social media, marketing, IT, CRM systems, AI
• 1-3 years of relevant experience (including internships or volunteer roles)
• Strongmunication,anizational, and interpersonal skills
• Ability to balance multiple priorities with attention to detail
• A proactive mindset and willingness to take initiative
• Demonstrated interest in museums, history, education, or cultural institutions
• Comfort working in a collaborative, small-team environment Ideal Candidate Profile The ideal candidate will add to the development and growth of the museum through established skills, a strong work ethic, and a positive attitude.

You take ownership of your contributions, even when operating in a supporting role, and are energized by bringing success to the museum. The candidate will make a difference with his / her skills, knowledge, experience, education, and passion.