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Tourist Information Counselor

Job

Commonwealth of Pennsylvania

Northampton, PA (In Person)

Part-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 7/28/2026

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Job Description

JOB The Department of Transportation is seeking a Tourist Information Counselor who enjoys meeting new people and sharing useful travel details. This role lets you support visitors as they explore Pennsylvania and helps strengthen tourism across the state. Your guidance and teamwork will create positive experiences for guests throughout the year. Be part of a welcoming environment where your work helps travelers feel informed and confident.

EXAMPLE OF DUTIES

This position focuses on providing visitors with accurate travel information and helpful guidance at a Northampton County Welcome Center. Your work will support tourism efforts and strengthen communication with travelers and partners. As a Tourist Information Counselor, you will perform the following duties:

Visitor Assistance:

Provide travelers with directions, lodging information, and details about attractions across

Pennsylvania Tourism Outreach:

Support special programs and participate in tours and travel events to promote statewide tourism

Center Operations:

Open or close the Welcome Center as needed and maintain clean, organized displays and supply areas

Information Management:

Prepare daily reports, track visitor counts, and maintain accurate inventories of literature and materials

Communication Support:

Share questions and concerns with supervisors and assist with internal and external communication tasks

Safety Awareness:

Follow safety procedures, report hazards, and act responsibly to protect visitors and staff Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

Part-time temporary "on call" employment. On Call shifts can range from 7:00 AM to 7:00 PM, (temporarily hours are 9:00 AM to 5:30 PM), 7 days per week. Shifts vary and working hours are based on operational needs, to include reporting during periods of inclement weather as needed to serve the traveling public.

Telework:

You will not have the option to telework in this position. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.