Guest Engagement Associate

Guest Engagement Associate Virginia Museum of History & Culture - 3.5 Richmond, VA Job Details Part-time From $15 an hour 1 day ago Benefits Retirement plan Qualifications Retail sales transactions Guest relations Visual merchandising Merchandising Microsoft Office High school diploma or GED Front desk POS systems Communication skills Entry level Full Job Description Position Description Updated April 16, 2026

Title:

Guest Engagment Associate D ivision: EducationEngagement Reports to:

Director of Guest Engagement Position Status:

Part-time;

Non-Exempt Salary Range/Pay Rate:

$15.00/hour Whether igniting a passion for the study of the past, empowering an interest in civic engagement, or providing an introduction to the Commonwealth, the Virginia Museum of HistoryCulture offers meaningful experiences for all. Whatever the role, your work here helps bring Virginia's story-past, present, and future-to life. If you are curious, creative, and passionate about preserving and sharing Virginia history, your next chapter starts now!

Position Summary:

The Virginia Museum of HistoryCulture (VMHC) seeks a qualified candidate for the position of Guest Engagement Associate, who has an authentic interest in the mission and work of the VMHC. Guest Engagement Associates serve as a part of the EducationEngagement Division and report directly to the Director of Guest Engagement. They are tasked with creating a welcoming environment for all Virginia Museum of HistoryCulture guests, while providing excellent customer service, accurate wayfinding information, and maintaining a friendly retail experience. In addition, qualified candidates will assist with digital outreach and on-site programming as needed.

DutiesResponsibilities:

Staff desks at museum entry points, assist guests with wayfinding and exploration, and provide excellent customer service to all guests Operate POS systems to process admission and retail sales, assist with visual merchandising, and maintain the appearance of the museum store Fulfill web and mail-order purchases and assist with digital outreach initiatives and on-site programming for students and adults Perform other duties as assigned

Knowledge, SkillsAbilities Necessary:

Must be responsible, flexible, punctual, and able to work well under pressure Must possess excellent communication skills, knowledge of Microsoft Office, and an interest inVirginia history Physical requirements include standing for long periods of time, retrieving merchandise that can weigh up to 30 pounds, and the ability to work weekends, holidays, and select special events

EducationExperience Requirements:

High School Diploma or Equivalent Retail and point of sale experience preferred Customer service experience preferred

NotesSpecial Requirements:

Must be able to work weekends, holidays, and some nights. Leave, wellness and retirement benefits offered in accordance with company policy.

Application:

If interested in this job opportunity, please apply and upload your cover letter and resume to https://virginiahistory.isolvedhire.com/jobsearch/?job_board_classification=Job_Opportunities. Founded in 1831 as the Virginia Historical Society, the VMHC, a private, non-profit organization, is the oldest museum and cultural organization in Virginia, and one of the oldest and most distinguished history organizations in the United States. The museum cares for a renowned collection of more than nine million items representing the far-reaching story of Virginia. The Virginia Historical Society is an Equal Opportunity Employer.