Visitor Services Specialist at Madeline Island Museum - LTE

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ID 20529

Location La Pointe Agency Historical Society Full/Part Time Part-Time Regular/Temporary Regular Classification Code 94820 Classification Title Special Activities Helper Lte Add to My Favorite Jobs Email this Job Introduction The Wisconsin Historical Society , considered one of the nation's finest historical institutions, is a State of Wisconsin government agency as well as a mission-driven entrepreneurial organization. The Wisconsin Historical Society (WHS), founded in 1846, ranks as one of the largest, most active and diversified state historical societies in the nation. As both a state agency and a private membership organization, its mission is to help people connect to the past by collecting, preserving and sharing stories. At its core, WHS believes that increasing the public's knowledge of history has profound societal, cultural, and economic benefit. Its library, archives and collections, historic sites and museums, historic preservation office, and extensive educational programs and community outreach are focused on our vision to enrich and transform lives through unparalleled access to history. Click here for more information about WHS' mission, vision, and core values. Position Summary Located in the Town of La Pointe on Mooningwanekaaning "Madeline Island" the spiritual home of the Anishinaabeg, the Madeline Island Museum (MIM) is one of twelve museums and historic sites that are part of the Wisconsin Historical Society (WHS). The Visitor Services Specialist (VSS) is a dynamic position within Museum Operations that will entail work in front desk admissions, museum tours, special events, and the retail gift shop. The operational phases of work will also include helping staff prepare for the season, ensuring positive daily guest experiences, and other job duties as assigned. . The VSS will help foster a healthy organizational culture as part of the (MIM) staff, inspire teamwork and collaboration, and build effective relationships across the agency.

Visitor Services Tasks:

Greet visitors to the museum; collect admission fees; answer questions about the museum and its programs; orient visitors to the museum; operates audio-visual orientation programs; answers phone inquiries about museum; provides information on Madeline Island services and points of interest; and may conduct visitor surveys. The VSS also sells merchandise through the museum store. The VSS may take reservations for, sell and collect tickets to, and assist with preparations for programs and special events; and assist in setting up the museum and galleries prior to opening for the season and closing the museum at the conclusion of the season.

Interpretive Programming Tasks:

Under supervision of the Director and with guidance and training from the Curator or Lead Interpreter, the VSS conducts informal tours of (MIM) exhibits and presents interpretive information to the public on the history of the Apostle Islands and the Chequamegon Bay area. Salary Information Pay is $19.50 per hour with a weekend differential of 80 cents per hour. This classification is in schedule and class 18-00. Please note this is a Limited Term Employment position so it does not include paid time off or benefits upon hire. Job Details A criminal background check will be conducted by WHS prior to an offer of employment to determine if the circumstances of any conviction may be related to the job. This is a Limited Term Employment (LTE) position and limited to 1,039 hours. This position will be part time and average 20 hours per week. Wisconsin residency is required for Limited Term Employment positions. Limited Term Employment (LTE) positions are not civil service classified positions, do not give any rights to permanent civil service classified positions and do not lead to permanent status. WHS does not sponsor work visas. Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States. Qualifications Experience or an active interest in working with the public and dissemination of public information Individual must have an interest in learning the history of the Madeline Island Historical Museum and Chequamegon Bay area. Excellent customer service and communication skills Experience in cashiering, retail, and customer service Ability to function and cooperate in a team environment Ability to legally operate a state-owned motor vehicle in the state of Wisconsin. Able to lift at least 35 pounds and carry 100 feet or more How To Apply Apply online! To apply, click "Apply for Job" to start the application process. Then, you will access your existing account or to create a new account if you don't have an account. Once you are logged in, click "Apply for Job." Follow the steps outlined in the application process and submit your application. Your letter of qualifications and resume are very important parts of your application and are used during our evaluation process to determine your qualifications as they relate to the job. For instructions on developing your resume and letter of qualifications for your application and what should be included in these materials, click here . Submitted materials will be evaluated and the most qualified applicants will be invited to participate in the next step of the hiring process. We are an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce. Questions can be directed to dawn.garcia@wisconsinhistory.org or (608) 264-6670 Please see the Frequently Asked Questions for general wisc.jobs user information and technical assistance. Deadline to Apply Applications will be accepted until the position is filled. Apply for Job