Server

Server Laya Hollywood Los Angeles, CA Job Details Part-time $17.87 - $18.00 an hour 1 hour ago Benefits Flexible schedule Qualifications Computer operation Teamwork Guest relations Wine knowledge Organizational skills Computer skills POS systems Restaurant experience Full Job Description Server with at least 3 years of experience in upscale dining, must have weekend availability.

Exemplary Service Delivery:

Provide personalized and attentive service to guests, demonstrating a deep understanding of their preferences and dietary requirements. Guide guests through the menu with expertise, offering recommendations and descriptions of dishes to enhance their dining experience. Anticipate guests' needs proactively, ensuring seamless service from arrival to departure.

Wine and Beverage Expertise:

Exhibit a thorough knowledge of the wine list, including varietals, vintages, and pairings, to assist guests in making informed selections. Offer recommendations on cocktails, spirits, and other beverages, showcasing your expertise and enhancing the overall dining experience. Execute flawless wine service, including decanting, pouring, and presentation, with precision and elegance.

Upselling and Revenue Generation:

Actively promote featured menu items, seasonal specials, and premium offerings to increase sales and enhance the guest experience. Utilize suggestive selling techniques to upsell appetizers, desserts, and additional courses, maximizing revenue while maintaining guest satisfaction. Leverage your product knowledge and enthusiasm to inspire guest interest and drive sales of high-margin items.

Tableside Presentation and Engagement:

Engage guests in lively conversation, demonstrating warmth, charisma, and genuine interest in their dining preferences. Present menu items with flair and sophistication, describing ingredients, preparation methods, and culinary inspirations with eloquence.

Team Collaboration and Support:

Collaborate seamlessly with fellow servers, bartenders, and kitchen staff to ensure synchronized service and a memorable dining experience. Communicate effectively with colleagues to coordinate timing, prioritize orders, and address guest preferences and special requests. Provide assistance and support to teammates during peak periods, fostering a spirit of camaraderie and teamwork. Attention to

Detail and Presentation:

Ensure meticulous attention to detail in all aspects of service, from table setup and presentation to food delivery and plate presentation. Maintain a polished appearance and adhere to uniform standards, projecting an image of professionalism and sophistication. Uphold the restaurant's standards of excellence in every interaction, consistently exceeding guest expectations and elevating the dining experience.

Guest Satisfaction and Conflict Resolution:

Respond promptly and diplomatically to guest inquiries, feedback, and concerns, seeking swift resolution and ensuring guest satisfaction. Demonstrate empathy and discretion in handling sensitive situations, maintaining composure and professionalism at all times. Solicit feedback from guests to continuously improve service quality and enhance the overall guest experience.

Requirements:

Previous experience as a server in a high-end restaurant or luxury hospitality environment, with a strong emphasis on elevated dining and upscale service. Extensive knowledge of food and beverage offerings, including wine pairings, cocktail recipes, and culinary trends. Exceptional communication and interpersonal skills, with the ability to engage guests confidently and eloquently. Strong organizational abilities and the capacity to multitask effectively in a fast-paced environment. Proficiency in point-of-sale (POS) systems and basic computer skills. Availability to work evenings, weekends, and holidays as required to accommodate the restaurant's operating hours. Joining our team as a server offers an exciting opportunity to be part of a dynamic restaurant environment in the heart of Hollywood. If you are passionate about providing exceptional service and creating memorable dining experiences, we invite you to apply!

Job Type:

Part-time Pay:

$17.87 - $18.00 per hour

Benefits:

Flexible schedule

Work Location:

In person