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Waitstaff/Server
Job
Continental Club
Oakland, CA (In Person)
$42,640 Salary, Full-Time
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Job Description
About The Continental Club The Continental Club is a venue known for elevated service, curated events, and a high-touch guest experience. We are expanding our hospitality team and seeking experienced, polished waitstaff to provide exceptional service during events, nightlife programming, and special engagements. Key Responsibilities Greet guests promptly and professionally; provide menus and describe offerings. Take accurate food and beverage orders while demonstrating strong product knowledge. Enter orders correctly into the POS system and ensure timely delivery. Maintain awareness of guest needs and anticipate requests without prompting. Provide recommendations and upsell premium items in a genuine, service-focused manner. Ensure tables are clean, organized, and properly preset throughout service. Coordinate with bartenders, kitchen staff, and management to deliver seamless service. Maintain compliance with ABC regulations, Continental Club policies, and CA food safety laws. Follow all health, sanitation, and safety standards. Professionally resolve guest concerns or escalate to management when needed. Participate in pre-shift meetings, training sessions, and service briefings. Assist with event setups, breakdown, sidework, and closing duties as assigned. Required Qualifications Minimum 1-2 years experience in fine dining, upscale lounges, high-volume cocktail bars, or premium hospitality environments . Excellent customer service and communication skills. Strong memory and ability to recall orders, details, and guest preferences. Knowledge of food, spirits, wine, and craft cocktails. Ability to stand, walk, carry trays, and lift up to 25 lbs for extended periods. Must be 21+ due to alcohol service. Valid California Food Handler Card and RBS (or obtained within 30 days). Knowledge of California alcohol service laws and ABC regulations. Qualifications Required Experience with Toast POS or similar systems. Experience in nightlife, VIP service, or high-touch guest environments. Bilingual preferred (not required). Schedule & Working Conditions Nights, weekends, and holiday availability required. Shifts may include late-night hours based on event schedule. Non-exempt hourly position; eligible for overtime pursuant to California law. Equal Employment Opportunity The Continental Club is an Equal Opportunity Employer. We comply with all applicable federal, state, and local laws. We do not discriminate based on race, color, national origin, ancestry, religion, sex, gender identity, gender expression, sexual orientation, age, disability, medical condition, family status, veteran status, or any other protected category under California law.