Beverage Server FT

SUMMARY:

Responsible for providing beverage service to all Casino Guests in a friendly, courteous, efficient, and professional manner displaying a high standard of guest services.

Essential Responsibilities and Duties:

(Specific areas of responsibility including, but not limited to) Takes beverage orders and enters them into point-of-sale and retrieves them for service to Guest. Collects orders from Bartender and/or kitchen and serves to Guest. Computes bill, accepts payment, and makes change for monies tendered. Abides by all State, Federal and local liquor regulations pertaining to the serving of alcoholic beverages to Guests. Removes empty or dirty glasses, bottles, and/or serviceware and returns them to bar or kitchen area for proper cleaning. Keeps ashtrays cleaned at all times where applicable. Replenishes beverages as requested, frequently checking back with Guests to provide additional service. Performs cleaning tasks using standard cleaning products as appropriate. Adheres to health and safety standards and follows guidelines of SDS. Attends training, safety and department meetings as scheduled. Provides courteous guests service and adheres to Guest Service Standards. Performs other duties as assigned.

Mandatory Requirements:

Must be at least 21 years old. Must possess a high school diploma, G.E.D. or equivalent. Must complete Food Handler or ServSafe and Responsible Alcohol Service certification or have proof of current certification. Must have ability to read and write English sufficient to understand menus, special promotions, take and record orders, and communicate with Guests. Must have ability to remember, recite and promote menu items and special promotions. Must have cash-handling experience. Must have ability to learn and operate point-of-sale system. Must have ability to transport trays of beverages through a crowded room on a continual basis throughout shift. Must present a clean, well-groomed appearance. Must possess sound, mature judgment, and be well-organized. Must be able to pass a mandatory drug test. Must be able to obtain a valid gaming license. Must provide evidence of employment eligibility in the U.S.

Physical Demands:

Must be physically able to perform all job requirements. Must be able to lift at least 25 pounds and occasionally more with assistance.

Work Environment:

Must be able to work in a non-smoke free environment. Must be able to work in a noisy environment. Must be able to work all shifts, weekends, holidays, and special events.