Job Description
1UP Entertainment + Social We are looking for an amazing
EXPERIENCED SERVER
who is seeking a place to be themselves, become a part of something bigger and unite in delivering LEGENDARY
Hospitality, GREAT Times, and Lasting MEMORIES!
You are a master of your craft, always operating with a sense of urgency, a smile on your face, humble yet driven, ready to build a brand, create an environment where people prefer to work and operate like a team, make guests feel like a VIP, and enjoy a fun atmosphere where we can deliver on our shared commitment of LEGENDARY GREAT MEMORIES
. The Work The SERVER is the ambassador of delivering on our promise of Legendary Hospitality by creating an authentic, amazing guest experience through attention to detail, anticipation of guest needs, recommendations, and impeccable service with a beginning to end dining experience that is far and above that of anywhere else, including: Immediately greets newly seated guests and makes them feel welcomed Maintain expert knowledge of our Food + Beverage menu Successfully take, assemble, and serve multiple dining orders simultaneously, quickly and consistently and with a level of enthusiasm that is upbeat and positive Continual assessment of guest's experience by checking back after delivery of food + drink, maintaining alcoholic + nonalcoholic drink levels, removing clutter, as necessary and proactively addressing guest needs in a timely manner Be well-versed in not only the food and drinks we serve but also our 1UP VIP Loyalty and Selling programs Ring up accurate tabs in the POS system and process transactions quickly Maintains responsibility for personal bank and ensures all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change and maintaining adequate cash and coin for making change. Perform and uphold sanitation for dining and table spaces, equipment, and tools. Perform daily stocking and maintenance duties, as needed Assess guest demeanor and follow alcohol awareness procedures, promptly reporting any concerning behavior to management Participates in party/event set up and breakdown; busses and resets tables or events, as needed Assist others and perform additional duties as directed The Requirements Team player with 2+ years serving experience in a high-volume, fast paced restaurant/bar Embrace that working at 1UP is a 'team' sport dedicated to our Mission and Vision Positive attitude, patience, cool-headedness, and passion for making people smile Demonstrates a sense of urgency Experience with craft cocktails, local and specialty beers Responsible for proper cash management and reporting any concerns Ability to work quickly and meet deadlines with minimal supervision in noisy, fast paced environment with frequent distractions Physical demands• include but are not exhaustive: Must be able to stand and exert fast-paced mobility for several hours at a time. Must have a good sense of balance, be able to bend, reach, mop, sweep, and kneel and have the ability to lift bus tubs, glass racks and trays frequently weighing up to 25-50 pounds Work conditions with both hot and cold temperatures Age 18 or older Ability to obtain any required food service licenses or certifications If what we believe and value fuels your passion, we would be honored to have you on our team and become a part of our 1UP family! Check us out or follow us on social media at @PLAYat1UP.com The physical demands described above are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are an Equal Opportunity Employer and we focus on an inclusive culture and celebrate everyone for who they are and their unique skills and abilities. We do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws.
