Server/Waiter

Job Overview:

We are seeking a dynamic and customer-focused individual to join our team as a Restaurant Server. As a key member of our front-of-house staff, you will play a crucial role in providing an exceptional dining experience for our guests. The ideal candidate should be personable, efficient, and possess excellent communication skills.

Roles and Responsibilities:

1.

Customer Service:

• Greet and welcome guests in a friendly and professional manner.
• Assist guests in making menu selections and provide recommendations when necessary.
• Take accurate and detailed orders, ensuring any special requests or dietary restrictions are communicated to the kitchen.

2.

Order Processing:

• Input orders into the POS (Point of Sale) system accurately and promptly.
• Coordinate with kitchen and bar staff to ensure timely preparation and delivery of food and beverages.

3.

Knowledge of Menu:

• Have a comprehensive understanding of the menu, including ingredients, preparation methods, and potential allergens.
• Stay informed about daily specials and promotions to effectively upsell to guests.

4.

Table Maintenance:

• Set up and prepare tables for incoming guests, ensuring cleanliness and proper arrangement of utensils, napkins, and glassware.
• Monitor and anticipate guest needs, providing refills, condiments, or additional items as required.

5.

Team Collaboration:

• Work closely with other front-of-house and back-of-house team members to ensure seamless service.
• Communicate effectively with kitchen staff to convey any modifications or special requests from guests.

6.

Cash Handling:

• Process payments accurately and efficiently, handling cash, credit cards, and other payment methods.
• Reconcile cash register at the end of each shift and report any discrepancies.

7.

Upkeep of Service Area:

• Maintain cleanliness and organization in the dining and server stations.
• Assist in restocking supplies, such as utensils, napkins, and condiments.

8. Adherence to

Policies and Regulations:

• Follow all safety and sanitation procedures to ensure a clean and safe dining environment.
• Adhere to alcohol service regulations, checking identification and refusing service when necessary.

9.

Handling Guest Concerns:

• Address guest concerns or complaints promptly and professionally, seeking assistance from management when needed.

Qualifications:

• Previous experience in a similar role is preferred but not required.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment and handle stressful situations calmly.
• Knowledge of food safety and sanitation practices.
• Availability to work flexible hours, including evenings and weekends.

If you are passionate about delivering exceptional customer service and thrive in a team-oriented environment, we invite you to apply for the position of Restaurant Server. Join us in creating memorable dining experiences for our valued guests.

Job Types:

Full-time, Part-time Pay:

$19.19

• $23.

12 per hour

Benefits:

Employee discount Flexible schedule

Work Location:

In person