Server Lead

Server Lead 910 Eagles Landing Parkway, Stockbridge, GA 30281 $2.13 - $7.25 an hour - Part-time, Full-time $2.13 - $7.25 an hour - Part-time, Full-time Job Overview We are seeking an energetic and detail-oriented Server Lead to join our dynamic food service team. In this pivotal role, you will oversee daily restaurant operations, ensuring exceptional guest experiences while leading and motivating our serving staff. Your culinary background, combined with strong leadership skills, will help maintain high standards of food quality, safety, and customer satisfaction. As a Server Lead, you will serve as a key point of contact for both guests and team members, fostering a welcoming environment that promotes teamwork, efficiency, and excellence in service. This position offers an exciting opportunity to grow within the hospitality industry while delivering memorable dining experiences. Responsibilities Lead by example in delivering outstanding guest service, ensuring all team members uphold the restaurant's service standards. Supervise and support servers during shifts, providing guidance on food presentation, customer interactions, and upselling techniques. Manage daily operations including food handling, sanitation practices, and adherence to food safety regulations. Assist with training new staff on POS systems such as Clover to ensure smooth order processing and cash handling. Coordinate with kitchen staff to ensure timely food preparation and delivery, maintaining high-quality standards for fine dining or casual settings. Oversee reservation systems like JotForm to optimize seating arrangements and guest flow. Handle guest inquiries or complaints promptly, ensuring guest relations are positive and memorable experiences are achieved. Skills Extensive experience with POS systems including Clover; familiarity with Jotform is a plus. Proven culinary experience with knowledge of food preparation, food safety protocols, and sanitation standards. Strong leadership abilities with excellent time management skills to oversee busy restaurant shifts effectively. Exceptional customer service skills with a focus on guest relations and hospitality excellence. Ability to upsell menu items confidently through effective sales techniques in a fast-paced environment. Experience working in fine dining or nightclub settings is desirable; background in serving, bussing, or host/hostess roles is advantageous. Basic math skills for cashiering, cash handling, and accurate order processing; understanding of food industry standards is essential. Join us as a Server Lead if you're passionate about hospitality, eager to lead a team to success, and committed to creating extraordinary dining experiences for every guest!

Job Types:

Full-time, Part-time Pay:

$2.13 - $7.25 per hour

Benefits:

Employee discount

Work Location:

In person