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Job Description
Fine Dining Server•The Reserve Caesars Entertainment•3.6 Joliet, IL Job Details Part-time $9 an hour 17 hours ago Qualifications Customer communication Customer relationship building Fine dining experience Basic math Menu item upselling Employee relationship building High school diploma or GED Food and beverage recommendations Cash register operations Complementary wine pairings Customer engagement Beverage pairing Payment processing in food service Guest rapport building POS systems Full Job Description
WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission :
"Create the Extraordinary"
Our Vision :
"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."
Our Values :
"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.
JOB SUMMARY
Are you ready to bring excitement to the dining experience? Join our dynamic team as a Server at our vibrant steakhouse, where your mission is to create unforgettable dining experiences! With 1-2 years of experience in fine dining or upscale establishments, you'll bring your wine pairing expertise and drink suggestions to the table, elevating each meal to new heights. Get ready to dazzle our guests with exceptional and attentive service that leaves them grinning from ear to ear. This is your chance to pamper and delight our patrons, turning every visit into an extraordinary adventure filled with joy and laughter. Let's make magic happen together!
HOW YOU WILL CREATE THE EXTRAORDINARY
Welcome guests with a warm smile at your designated area! Take the opportunity to engage them and, when the moment calls for it, gather their entree orders with enthusiasm. Ensure that every interaction is filled with inviting communication and a sprinkle of excitement! Inform guests of any specials and has a thorough understanding of the beverage and food menu to answer any questions the guest may have. Monitor tables closely and be attentive to guests' needs Clear empty plates and glasses from tables and place quickly in bus carts Prepare silverware neatly and quickly at table. Clean area when finished preparing. Ensure Guests' order is accurately recorded in a timely manner. Deliver food to guests within and outside of your section. Check back with guests, provide refills and pre-bus throughout the guest experience. Responsible for complete set up, stocking and service of assigned area. Areas assigned should be neat, clean and organized at all times. Follows all established uniform guidelines and appearance standards. Assists in all aspects of operation when necessary. Acts as a role model and presents oneself as a credit to Harrah's and encourages others to d the same. Immediately notify management of incidents involving possible excessive alcohol consumption or an impaired condition. Process guest checks and payments in compliance with cash handling, credit card and accounting policies and procedures Adheres to all department and company policies and procedures. Performs all related duties as assigned. Must be punctual, have good work ethics, and be a reliable person with a can-do positive attitude. Must be flexible with schedule to work holidays and weekends
WHAT YOU WILL NEED
High school diploma or equivalent required. It's essential to have a deep understanding of wine pairings and to offer thoughtful drink suggestions that complement various dishes and occasions Must be able to stand for entire shift. Working in a restaurant environment, such as a steakhouse or fine dining establishment, is required. Knowledge of wines, drinks, recipes, and garnishes. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Ability to perform basic/intermediate math skills Ability to operate point of sale systems. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management. Must be able to work individually and as part of a team in collaboration with others Excellent customer service skills. Availability must include evenings, holidays, and weekends.
ADDITONAL REQUIREMENTS
Neat and clean appearance are expected at all times. Must be able to work in areas containing secondary smoke, high noise levels, bright lights and dust. Must be able to lift up to 50 lbs. and carry objects weighting up to 50 lbs. Position requires 100% standing, 100% walking. Requires frequent bending, pushing, twisting, kneeling, climbing, stooping and reaching overhead. Must be able to respond to touch, speech, smell, aural and visual cures. Must be able to work in a fast-paced environment involving constant internal and external customer contact.
Compensation & Benefits:
$9.00 per hour. Employment Type•
Part Time Shift Details:
Swing Shift:
3:00 pm•11:30 pm (Thursday•Sunday) Please note that the schedule may vary based on the operational requirements of the business, so flexibility is essential.
TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.
DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.
