Food Runners and Bussers - Violi Oak Brook

Brought to you by DineAmic Hospitality and situated at Oakbrook Mall in Oak Book, IL, Violi offers classic Greek taverna-style dishes in a beautiful dining space inspired by Mykonos. Violi is seeking Food Runners and Bussers. Food Runners and Bussers play a key role in delivering exceptional guest experiences in our fast-paced, high-volume, full-service restaurant environment. These roles require strong attention to detail, urgency, and teamwork to ensure food is delivered accurately, efficiently, and with proper presentation. Food Runner Duties Deliver food to guests quickly and accurately according to table numbers and seat positions while confirming order accuracy and presentation standards. Maintain strong knowledge of menu items, ingredients, and allergens to verify dishes and modifications before leaving the kitchen. Communicate clearly with kitchen staff, servers, and management to ensure proper timing and pacing of courses. Describe dishes, along with modifications, when delivering food and answer basic menu questions when appropriate. Safely perform tableside service elements that may involve sharp utensils or controlled flame presentations when required. Assist with garnishing and final plate presentation when directed by kitchen leadership. Maintain cleanliness and organization of the expo line, service stations, and runner areas. Support servers and service teams during peak periods to maintain smooth service flow. Assist with clearing plates, resetting tables, and maintaining dining room readiness as needed. Complete opening, running, and closing side work as assigned. Follow all company policies, food safety standards, and sanitation guidelines. Handle guest interactions with professionalism and hospitality. Contribute positively to team morale and support fellow team members during high-volume periods. Additional duties as needed within the scope of the role Busser Responsibilities & Duties Clear and reset tables quickly and accurately according to company standards. Maintain cleanliness and organization of the dining room, service stations, and guest areas. Refill water glasses and assist with beverage service as needed. Monitor dining room cleanliness, including floors, chairs, and high-touch surfaces. Maintain stocked and organized service stations (napkins, flatware, glassware, condiments). Transport dirty dishes, glassware, and utensils safely and efficiently to designated dish areas. Dispose of trash and recycling promptly and maintain clean trash receptacles. Assist servers and support staff in maintaining smooth dining room operations during service. Communicate effectively with servers, hosts, kitchen staff, and management to support service flow. Complete opening, running, and closing side work as assigned. Follow all company policies, sanitation guidelines, and food safety standards. Contribute positively to team morale and support fellow team members during high-volume periods. Maintain a professional appearance and uphold company hospitality standards. Additional duties as needed within the scope of the role. Minimum Qualifications Previous restaurant experience required; high-volume experience strongly preferred. Availability to work evenings, weekends, and holidays based on business needs. Basic knowledge of food handling, safety standards, and allergens.

Physical Demands & Work Environment:

Ability to stand and walk for extended periods (up to 8+ hours per shift). Ability to frequently lift and carry up to 40 pounds (large trays, multiple plates). Continuous movement in a fast-paced environment. Frequent bending, reaching, and maneuvering through tight spaces. Must be able to move safely through kitchen and dining area, including slick floors and tight spaces. Core Competencies Accountability Adaptability Communication Skills Emotional Intelligence Integrity Personal Development Professionalism Self-Management Teamwork and Collaboration Technical Proficiency with computers and POS systems Benefits + Perks Paid Leave Commuter Benefits 401K + Match Company-paid Employee Assistance Program Food & Beverage Discounts Dineamic Hospitality is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.