Restaurant server

Restaurant server Infuse Afro Fusion Lowell, MA Job Details Part-time From $6.50 an hour 22 hours ago Benefits Paid time off Employee discount Flexible schedule Qualifications Kitchen health and safety standards Customer communication Teamwork Food service customer order management Active listening Food service health code compliance Sales transaction processing Safety regulations Restaurant reservation management Table management Cash register operations Food safety sanitizing procedures Complementary wine pairings Attention to detail Conflict management Beverage pairing POS Reservation systems Payment processing in food service Cross-functional collaboration POS systems Communication with kitchen staff Full Job Description Core duties and responsibilities Greeting and seating guests: Providing a warm welcome and guiding diners to their tables.

Presenting menus and providing recommendations:

Being knowledgeable about menu items, specials, ingredients, and potential allergens to answer questions and offer helpful suggestions.

Taking and entering orders:

Accurately noting food and beverage orders and using point-of-sale (POS) systems to relay them to the kitchen and bar staff.

Serving food and beverages:

Delivering orders promptly and ensuring that meals and drinks meet quality and presentation standards. Checking in with guests and addressing needs: Regularly monitoring tables to ensure guest satisfaction, refilling drinks, providing extra items, and promptly addressing any concerns or complaints with a positive attitude. Maintaining table and dining area cleanliness: Clearing dirty dishes, wiping down tables, resetting settings, and contributing to the overall tidiness of the dining room.

Processing payments:

Handling guest checks accurately, processing cash and credit card payments, and returning change or receipts. Collaborating with kitchen and bar staff: Working effectively with colleagues to ensure smooth service and timely order delivery. Essential skills and qualifications Excellent communication and interpersonal skills: The ability to interact clearly and effectively with both guests and co-workers.

Customer service excellence:

A strong focus on guest satisfaction, including active listening, patience, and a friendly demeanor.

Multitasking and time management:

Successfully handling multiple tables and tasks simultaneously in a fast-paced environment, notes Indeed.

Attention to detail:

Ensuring order accuracy, remembering special requests, and maintaining cleanliness.

Food and beverage knowledge:

Familiarity with menu items, ingredients, and potentially wine or other beverage pairings.

Technological proficiency:

Experience with point-of-sale (POS) systems and potentially reservation management software.

Physical stamina:

The ability to stand and walk for long periods, lift and carry trays, and navigate a busy dining room.

Teamwork and collaboration:

Working effectively with colleagues to ensure smooth operations.

Problem-solving and conflict resolution:

Handling customer complaints professionally and finding solutions quickly.

Food safety knowledge:

Understanding and adhering to sanitation and safety regulations.

Job Type:

Part-time Pay:

From $6.50 per hour

Benefits:

Employee discount Flexible schedule Paid time off Ability to

Commute:

Lowell, MA 01852 (Required) Ability to

Relocate:

Lowell, MA 01852: Relocate before starting work (Preferred)

Work Location:

In person