Server/Host

Company Overview BonChon Chicken is a vibrant international fried chicken franchise rooted in South Korea, renowned for its authentic flavors and friendly, casual dining experience. With a growing presence across the globe, we pride ourselves on delivering high-quality food and exceptional guest service in a lively atmosphere. Overview We are seeking energetic and personable Server/Hosts to join our dynamic team. In this role, you will be the first point of contact for our guests, creating a welcoming environment while efficiently managing seating, reservations, and customer needs. Your enthusiasm and hospitality will ensure every guest enjoys a memorable dining experience.

Responsibilities:

• Greet and seat guests in a friendly and efficient manner
• Upsell menu items by highlighting specials and popular dishes to enhance guest satisfaction and restaurant sales.
• Take food and drink orders from guests accurately and efficiently
• Enter orders into the Aloha POS system and process payments through the cash register
• Handle guest inquiries professionally, resolve concerns promptly, and foster positive guest relations throughout their visit.
• Maintain cleanliness of host station, dining area, and surrounding spaces in accordance with sanitation standards.
• Provide exceptional guest service, ensuring guest satisfaction throughout their dining experience
• Assist with bussing tables and maintaining cleanliness of the dining area
• Collaborate with kitchen staff to ensure timely delivery of food orders
• Adhere to food safety and sanitation guidelines to maintain a clean and safe environment

Skills:

• Strong communication skills to effectively interact with guests and team members
• Experience using the Aloha POS system or similar restaurant point-of-sale software
• Knowledge of guest service principles and practices
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Flexibility to work evenings, weekends, and holidays as needed
• Previous experience in a restaurant, hotel, or food service setting is preferred Join our team and enjoy the following benefits:
• Competitive pay rates
• Flexible scheduling options
• Opportunities for career growth and advancement within the company
• 50% Employee discounts on food and beverages If you have a passion for providing exceptional customer service in a dynamic restaurant environment, we would love to hear from you.

Pay:

From $16.00 per hour

Benefits:

Employee discount Flexible schedule

Experience:

Serving:

1 year (Preferred)

Work Location:

In person