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Westin Portland Harborview - Room Service Server

Job

Aimbridge Hospitality

Portland, ME (In Person)

Full-Time

Posted 1 week ago (Updated 4 days ago) • Actively hiring

Expires 8/4/2026

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Job Description

Westin Portland Harborview - Room Service Server 3.0 3.0 out of 5 stars 157 High Street, Portland, ME 04101 Temporary, Seasonal Aimbridge Hospitality 1,228 reviews Temporary, Seasonal Información disponible en español a continuación. The Room Service Server is responsible for taking and delivering customer's In-Room food and drink orders, serve food and beverages, prepare itemized checks, and accept payments providing the highest quality service while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. El Mesero de Room Service es responsable de tomar y entregar ordenes de comidas y bebidas En-Cuarto, servir comidas y bebidas en cuarto, preparar cuenta y aceptar pago ; proveer el servicio de más alta calidad posible a los huéspedes y a los meseros mientras mantiene los niveles más altos de limpieza y saneamiento durante las horas de operación.
QUALIFICATIONS
High School diploma or equivalent and/or experience in a hotel or a related field preferred. Alcohol Awareness Certification (must comply with State regulations) Food Handlers certification (must comply with State regulations) Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high pressure situations. Se prefiere diploma de Escuela Superior o su equivalente y / o experiencia en un hotel o campo relacionado. Certificación para manejar alimentos y Certificación para Servir alcohol (debe cumplir con requisitos del Estado) Tiene que poder expresar claramente información e ideas. Tiene que poder evaluar y seleccionar entre varias opciones alternativas rápida y acertadamente. Tiene que poder trabajar bien bajo presión. Tiene que poder bregar efectivamente con problemas en el trabajo, incluyendo el poder anticipar, evitar y resolver problemas cuando sea necesario.
JOB RESPONSIBILITIES
Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Comply with certification requirements as applicable to position to include Alcohol Awareness, Food Handlers, Safety, etc. Perform opening and closing side work according to Aimbridge Hospitality standards to ensure that guests are served promptly and efficiently. Serve guests with all food and beverage requirements in a warm, friendly, courteous and professional manner. Ensure that the room service area and Cafe wait station is kept clean and tidy. Follow Aimbridge Hospitality's portion control and checking procedures precisely. Be familiar with the operation of the P.O.S. system. Carry out cashiering functions in closing checks and servicing the guest. Follow all state liquor laws. Maintain a warm, friendly demeanor at all times. Ensure that all hallways are free from service debris and that all room service trays are brought back to the kitchen for breakdown and bussing. Perform other tasks/jobs as assigned by the supervisor or manager. Access to back of house areas of the hotel and sensitive information Demonstrated ability to handle cash, prepare and deposit cash drops, secure and balance bank Interact and occasionally have unsupervised contact with guests and/or colleagues Access and control to sensitive areas in the hotel premises, including Master Keys and/or guestrooms, Storage/Liquor Room, and secured file cabinets Maintain a high level of trust and responsibility Represent the company with certain level of reputation and good character as well as exercise sound judgement Cumplir en todo momento con las normas y reglamentos de Aimbridge Hospitality para alentar operaciones de trabajo seguras y eficientes. Cumplir con los requisitos de certificación requeridos para la posición incluyendo certificado para manejar alimentos , certificado para servir alcohol, seguridad, etc. Llevar a cabo los deberes de abertura y cierre de acuerdo con las normas de Aimbridge Hospitaltiy para asegurar que los huéspedes sean servidos pronta y eficientemente. Servirle a los huéspedes todas las bebidas y los alimentos pedidos de manera calurosa, simpática, cortés y profesional. Asegurar que el área de room service y la estación de los meseros del Café se mantengan limpias y nítidas. Seguir precisamente los procedimientos de Aimbridge Hospitality para el control de porciones y el procesado de cuentas / cheques. Estar familiarizado con la operación del Sistema Punto de Ventas (P.O.S.) Llevar a cabo funciones de cajero para cerrar los cheques y servir al huésped. Observar todas las leyes estatales sobre las bebidas alcohólicas. Mantener un comportamiento caluroso y simpático en todo momento. Asegurar que los pasillos estén libres de escombros relacionados con el servicio y que todas las bandejas de room service sean regresadas a la cocina para ser desmontadas y limpiadas. Llevar a cabo otra tarea según asignada por el supervisor o gerente. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
PROPERTY INFORMATION
The Westin Portland Harborview provides travelers a perfect vantage point to explore Maine's largest city. Originally opened in 1927 as the Eastland Park Hotel, this historic hotel has been immaculately restored. Visitors can take a short walk to discover the Old Port and some of the best restaurants, retail shops, museums and artistic venues in Maine. Guests will leave feeling better than when they arrived when they stay over in our plush rooms and suites. Each of the guest rooms feature a stunning view of downtown, the harbor or Casco Bay. Guests can enjoy a thoroughly satisfying night's sleep in a Westin Heavenly® Bed. They can re-energize in our state-of-the-art Westin WORKOUT® Fitness Studio or relax with a massage, manicure and more at Artné Spa. We offer on-site dining, including the timelessly chic Top of the East rooftop restaurant with panoramic views. Weddings and meetings thrive here with nearly 15,000 square feet of event space and a spectacular grand ballroom.
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