Server

Server Forsyth Country Club Winston-Salem, NC Job Details Part-time | Full-time 9 hours ago Qualifications Customer communication Serving clients Full Job Description Job Summary The role of Server is responsible for providing exceptional service to members and guests by creating a welcoming dining experience while ensuring efficient, accurate, and courteous food and beverage service. Job Duties & Responsibilities Set up service stations and complete assigned opening and side work duties Greet members and guests promptly and provide immediate attention upon seating Ensure children are seated safely and securely in appropriate seating accommodations Present food and beverage menus and answer questions regarding menu selections Serve ice water and provide recommendations on menu items, daily specials, and wine selections Verify member account names and numbers for accurate billing Take food and beverage orders accurately and communicate special requests or cooking instructions to the kitchen Coordinate food assembly and retrieve items from service stations as needed Serve food and beverages efficiently, professionally, and courteously Monitor member and guest satisfaction throughout the dining experience and promptly address needs, including replenishing water, condiments, and accompaniments Remove used dishes and clear tables between courses Reset tables with appropriate tableware and service items Present dessert menus and offer dessert, coffee, and after-dinner beverage selections Prepare and verify the accuracy of guest checks, including applicable taxes, gratuities, and charges Present checks and process payments according to club procedures Maintain cleanliness and organization of dining room areas, service stations, and workspaces Clear, clean, and reset vacated tables promptly Report member or guest concerns and complaints to management immediately Complete assigned closing and cleanup duties Attend pre-shift meetings as scheduled by management Submit all sales tickets and required documentation at the end of each shift Thank members and guests and encourage their return to the club Adhere to all local, state, and federal laws and club policies regarding the responsible service of alcoholic beverages Maintains a professional appearance and adheres to club standards and policies Perform other duties as assigned by management Minimum Qualifications & Experience Highschool or equivalent One (1) to two (2) years of experience in a restaurant, private club, hospitality, hotel, or fine dining environment preferred Previous customer service experience required Experience serving food and alcoholic beverages in a high-volume, member-focused environment preferred Experience operating a point-of-sale (POS) system preferred Prior experience working in a team-oriented environment Knowledge of proper food handling and sanitation practices preferred Critical Skills Excellent customer service and interpersonal skills Strong verbal communication and active listening skills. Demonstrates professionalism, courtesy, and a positive attitude in all interactions. Strong attention to detail and accuracy Ability to work in a fast-paced environment while maintaining attention to detail Ability to stand and walk for extended periods Ability to lift and carry trays, food, and beverage items as required Ability to work evenings, weekends, holidays, and special events Schedule Requirements While this role offers flexibility, availability on weekends and holidays is expected to support Club operations Training This role includes hands-on shadowing and mentorship with the Clubhouse Manager to ensure success and skill development Travel Required None Physical Demands Ability to stand and walk for extended periods Ability to frequently lift and carry up to 25 pounds and occasionally up to 40 pounds Ability to bend, stoop, reach, and carry trays throughout a shift Ability to work evenings, weekends, holidays, and special events as business needs require