M Club/In Room Dining (IRD)- AM

M Club/In Room Dining (IRD)- AM Marriott Syracuse Downtown - 4.0 Syracuse, NY Job Details $16.48 an hour 1 day ago Benefits Free parking 401(k) matching Qualifications Food service customer order management Hotel and accommodations room service coordination Food service health code compliance Sales transaction processing Phone communication In-person customer service Room service tray management POS systems Communication skills Entry level Communication with kitchen staff Client interaction via phone calls Full Job Description What's in it for me: We are looking for our next great team member to join us as an AM, In Room Dining Server (IRD) in our Food and Beverage Department. We are committed to providing you with: Highly competitive wages An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Discounts with our Crescent managed properties in North America for you & your family members Additional hotel discounts with Marriott International brand hotels Free Parking Free Meal during your shift Quarterly employee appreciation events to celebrate all your hard work! We are currently seeking an AM, In Room Dining Server (IRD) who is passionate about the food and beverage experience. Here is what you will be doing each day as an AM, In Room Dining Server (IRD); You'll be the go-to person for guest in-room dining. You'll take their orders, relay special requests to the kitchen, and ensure everything is delivered just right. Using your excellent phone etiquette, you'll gather all necessary details to process orders smoothly. You'll also use our point-of-sales system to communicate and verify orders with the kitchen, making sure every detail is perfect. Additionally, you'll coordinate and promptly deliver amenities, ensuring guests have everything they need for a great stay. Does this sound like you? We're looking for someone with Food Safe and Serving It Right certification, excellent communication and guest service skills, and a team player who can also work independently. Flexibility is a must, as our schedule includes weekends and holidays as well as weekdays. You must be legally authorized to work in the United States. At Crescent Hotels & Resorts, we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture. Experience Required 1 - 3 years: Experience in customer service and or restaurant service is preferred. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.