Tasting Room Associate

This part-time/seasonal position is responsible for providing high-quality customer service and creating an enjoyable and memorable environment for customers. As a small team the duties are varied and flexibility and team work are essential.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Understand and exhibit the company standards for customer service, quality, company history, and knowledge. Understand and exhibit brand standards. Comply with federal and state regulations and serving laws at all times. Reporting any situations to Management in a timely manner Maintain a clean, organized, and secure environment. Perform tasting room opening and closing according to company policies and procedures when required. Explain and promote the benefits of Wine Club Memberships to our guests. Educate and engage guests while promoting our estate, wines and region. Encourage bottle sales to guests and process sales tab closing accurately. Follow all safety rules and regulations. Prepare food or perform other kitchen duties when requested. Change heater propane tanks when needed. Provide exceptional and timely guest service to members and guests while hosting, serving, or taking reservations (i.e. phone and email). Clean tasting room including floors and bathrooms daily. Help with inventory counts. Help with events including preparation, during, and takedown. Assist with seasonal tasks including watering plants in the summer, light shoveling/clearing pathways in the winter, and decoration modifications. Perform other cleaning duties as time allows. Perform other duties as assigned by management.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or

EXPERIENCE

One year of serving experience within the hospitality/wine or beverage industries. OLCC Serving Permit and Food Handler Certificate required.

Job Types:

Part-time, Seasonal Expected hours: 8 - 40 per week

Benefits:

Employee discount Flexible schedule Paid sick time Paid training

Shift:

8 hour shift Ability to

Relocate:

Hood River, OR 97031: Relocate before starting work (Required)

Work Location:

In person