Server (w/ availability Sunday - Wednesday)

Hello and thank you for your interest in working at Andina!

Please take time to carefully review the job description below for the position of Server w/ daytime and evening availability. We look forward to hearing from you!

General DescriptionAs a Server at Andina, you will report directly to the Front of House Manager. This is a part-time, non-exempt, onsite position. You will be responsible for providing all guests of Andina with a memorable hospitality experience by knowledgeably and enthusiastically serving food and drinks in regular and private dining settings, anticipating guest and team member needs, and ensuring a smooth, efficient service. As an Andina employee, you are responsible for contributing to and upholding a workplace that is welcoming, inclusive, and equitable for all team members. ScheduleAndina operates on a 7 day per week schedule, with Happy Hour and dinner service each night from 4-9pm; Sunday brunch service from 10am - 2pm; and private dining during the evening hours. Accordingly, the Server schedule will vary based on business demand.

Essential DutiesAs a Server at Andina, you will be responsible for:

Warmly greeting guests once they are seated.

Studying and understanding Andina's history, mission, and purpose. Studying and understanding Peruvian culinary tradititions, ingredients, and current trends. Studying, tasting, and understanding each dish and beverage on our menus in order to knowledgeably and persuasively describe the menu to our paying guests. Accurately, enthusiastically, and knowledgeably curating the dinner experience for each table, with attention to brand values of connection, story, and inclusivity. Understanding and strategically planning around Andina's per person spend targets. Taking complete and accurate food and drink orders from guests and entering them into our POS system according to Andina's step of service. Proactively asking guests about allergies and/or dietary restrictions, and providing alternatives or alterations as needed.

Communicating with managers and kitchen about any allergies or dietary restrictions following allergy ticket protocol set by the restaurant.

Checking guests identification to ensure that they meet the minimum age requirements for consumption of alcohol.

Monitoring and observing guests' dining experience to ensure guests are satisfied with the food and service, and responding promptly and courteously to correct any problems.

Ringing in drinks and running drinks to tablesPresenting and pouring wine ordered at the table, and adhering to wine service standards of the restaurant.

Preparing checks, collecting accurate payment, and entering tips correctly.

Accurately preparing checkout at the end of your shift, following cash handling procedures set by the restaurant.

Properly setting the pace of the meal by coursing and firing items to the kitchen according to Andina s standards. Maintaining constant, clear, and respectful communication with support staff, keeping them aware of where guests are in their meal and what to expect next.

Attending to the maintenance of tables by overseeing and assisting with clearing and resetting between courses, anticipating guests needs, providing appropriate silverware and place settings, and water service.

Running food and drinks to tables as needed.

Maintaining communication with management, keeping them aware of any issues, concerns and timing at your tables.

Assisting in areas outside of your assigned station during service.

Helping seat guests when needed.

Maintaining service stations throughout the course of service.

Completing daily opening and closing side work as assigned by management.

Complying with all safety and sanitation (including handwashing) guidelines and proceduresAttending all scheduled meetings and training.

QualificationsHigh school diploma or equivalent.

Minimum 2 years experience working as a server at a high-volume, fine-dining restaurant. Experience working with cuisine-driven menus.

Demonstrated knowledge of wine, beer, spirits, and cocktails.

Valid permits, as required by and relevant to your position: Oregon Food Handlers permit, OLCC service permit.

Physical Requirements:

Lift and move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Safely and effectively use all necessary tools and equipment.

Stand and walk for an entire shift, including moving safely through all areas of the restaurant, which may include stairs, uneven and slick surfaces.

Ability to bear exposure to hot and cold environments with moderate to high noise level.

ExpectationsYou are expected to demonstrate an understanding of and ensure your actions reflect Andina's core values, and actively participate in our endeavor to work toward our purpose. Story. You commit to sharing your story and to respecting the story of others on our team. You are responsible for creating and protecting an environment where everyone feels welcome to share their truths and ideas, and where everyone can be heard. You carry on the Andina tradition of storytelling as you share your own Andina stories with new team members and guests.

Flavor. You will help Andina create delicious flavor and ensure recipes are executed to standard. You will taste and become familiar with our menu items and products. You ensure the quality of everything we serve and describe flavor to guests as we guide them and help create a memorable Andina Experience.

Connection. You commit to cultivating a connected workplace, demonstrated by how you interact and communicate with each team member and with our guests. You will make efforts to make sure everyone feels seen, heard, and valued. You work to build awareness of the lived stories that connect and interact within our restaurant, and how our restaurant connects and interacts with the broader world.

Unity. You work as part of a team united in a common purpose, and collaborate to solve problems and build our shared success. You acknowledge that each of us plays a unique and vital role in creating and growing the Andina Experience and choose to contribute your efforts to support others.

Inclusivity. You are responsible for cultivating and protecting a welcoming and inclusive environment where team members and guests feel that they belong. You recognize and celebrate diverse individual perspectives and lived experiences, and work to maintain Andina as a place where everyone feels safe to share their whole selves. You recognize that we each bring unique strengths to the team, that we're each on a unique learning journey, and that we may each need different support to be successful, and you work to provide that support to the people around you. You work to foster a learning-oriented workplace free from fear of failure and are open to new ideas and ways of working.

Consistency. You commit to following through with what you say you ll do and to coming to work ready to contribute your full efforts to creating the Andina Experience. You work to continuously improve and organize the way you work with the people around you, and you understand your role and responsibilities. You ll use clear, open communication to create common understanding and clarity. You will use systems, tools, and recipes to guide the work you do in order to create a safe, predictable and enjoyable work environment and a consistent Andina Experience for everyone.