Restaurants - Server

Restaurants - Server Ensemble Hospitality Philadelphia, PA Job Details Full-time 9 hours ago Qualifications Safe work practices Guest relations Sales transaction processing Customer inquiry handling High school diploma or GED Stocking 1 year Clean workspace maintenance POS systems Restaurant experience Entry level Full Job Description Ensemble Investments is an entrepreneurial commercial real estate investment firm that specializes in the investment, development and management of hotel, multi-family, and life-science assets. Ensemble has a proven track record of investing with a variety of capital partners including institutional partners along with other high net worth private capital sources. Ensemble has tripled its AUM over the last 5 years to well over $2 billion and continues to expand rapidly with an active pipeline in excess of $3 billion.

Summary:

The Courtyard Philadelphia South at the Navy Yard is seeking a dedicated Restaurant Server to provide exceptional dining experiences for our guests. The ideal candidate will serve food and alcoholic beverages, ensuring attentive and personalized service throughout each guest's visit. Key Responsibilities Serve food and alcoholic beverages to guests. Set tables according to the type of event and established service standards. Answer guest questions regarding menu selections and make recommendations as appropriate. Communicate with the kitchen regarding menu questions, wait times, re-cook orders, and product availability. Relay additional meal requirements, allergies, dietary needs, and special requests to the kitchen team. Record transactions accurately in the POS system at the time of order. Check in with guests to ensure satisfaction with each food course and beverage. Maintain cleanliness of work areas, as well as china, glassware, and utensils throughout the day. Complete closing duties, including restocking items, turning off lights, and maintaining organization. Present a physical and accurate check to guests and process payment efficiently. Perform other reasonable job duties as requested by Supervisors. Required Qualifications Ability to stand, sit, or walk for extended periods or an entire work shift. Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance; and objects over 50 pounds with assistance. Proficiency in grasping, turning, and manipulating objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Ability to move over sloping, uneven, or slippery surfaces, and navigate stairs or service ramps. Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Critical Competencies Safety Orientation:

Demonstrates safe work practices and ensures a safe environment for guests and team members.

Teamwork:

Works cooperatively with colleagues to achieve common goals and support the team.

Dependability:

Reliable in attendance, punctuality, and completing assigned tasks. Education & Experience High school diploma or G.E.D. equivalent preferred. At least 1 year of related work experience in a restaurant or hospitality environment. Work Environment This position requires flexibility to adapt to varying guest needs and event types. Physical stamina and attention to detail are essential for success. Candidates should expect to work in a fast-paced environment. This role offers a dynamic work environment where your contributions directly impact the guest experience. If you are dedicated to personalized service, guest satisfaction, and enjoy working in a high-energy atmosphere, we invite you to join our Restaurant team at The Courtyard Philadelphia South at the Navy Yard. Equal Opportunity Employer The Courtyard Philadelphia South at the Navy Yard is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all associates. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.