Lead Server

Lead Server Gracie's - 3.2 Providence, RI Job Details Part-time $6 an hour + tips 4 hours ago Benefits Wellness program 401(k) Paid sick time Qualifications Food service closing procedures Employee onboarding Guest reservation booking Food service customer order management Inventory management ServSafe Table assignment Operational management Operations coordination Coaching Greeting customers Team scheduling Performance feedback (performance evaluation method) Mid-level TIPS Team development Supervising experience Complementary wine pairings Food delivery Team training Mentoring Beverage pairing Leading team collaboration initiatives Beverage service Accommodating special dietary needs Managing food service teams POS systems 2 years Team motivation (leadership skill) Balancing end-of-day transactions Full Job Description Ellie's Dinner Server Lead (Gracie's Sister Restaurant)

Reports To:

Front of House Operations Leader Position Type:

Part-Time, Hourly Exempt About the Role At Gracie's Ventures, our foundation is built on our core values—

HEARTS:

Hospitality, Empathy, Aim to Educate, Results-Driven, Teamwork, Shared Compassion. We are seeking a Server Lead who will embody and champion these values while serving as a key member of our front-of-house leadership team. This individual will lead and inspire service teams across both Gracie's and Ellie's, ensuring that every guest experience reflects excellence and heart.

Learn more about our culture:

Gracie's Team Culture Video What You'll Do Lead Through HEARTS:

Hospitality:

Set the tone for exceptional guest experiences.

Empathy:

Foster a supportive and respectful environment. Aim to

Educate:

Lead ongoing training and development.

Results-Driven:

Uphold high service and operational standards.

Teamwork:

Collaborate across FOH and BOH teams.

Shared Compassion:

Cultivate a culture of care and accountability.

Leadership & Culture:

Lead, mentor, and inspire FOH team members Reinforce HEARTS values

Training & Development:

Support onboarding and continuous training Provide coaching and feedback

Service Excellence:

Oversee dining room operations Maintain strong presence during service and spearhead closing cash and reports at the end of the night Maintain exceptional attentiveness to guest needs, including timely refills, special requests, dietary accommodations, and table maintenance Demonstrate deep, confident knowledge of the wine list, guiding guests in their selections based on personal preferences, menu pairings, and occasion Take and input orders with accuracy and efficiency using the POS system In coordination with the kitchen and bar teams, ensure the timely, seamless delivery of all food and beverage orders

Operations & Support:

Greet and assist in seating guests in a warm, timely, and professional manner, setting the tone for a welcoming and memorable experience. Assist with reservations and guest flow Support scheduling and inventory processes

Qualifications:

2+ years of hospitality experience Lead or dining room supervising experience preferred Passion for food, wine, and service Valid TIPS or ServSafe certification Wine certifications are a plus

Compensation & Benefits:

$6/hr. + Tips 401(k) (after 90 days) Paid sick time Wellness program Discounted dining & parking 90 Day Check-In, Yearly Evaluation Paid shift breaks Continued education support Compensation is determined by experience and performance. Additional compensation packages and options are at the discretion of the Proprietor and are determined annually. This is a living document; additional responsibilities or modifications are subject to management discretion. Job Descriptions are reviewed annually. More detail about Gracie's part of Gracie's Ventures