Server

Benefits:

Fun and Exciting Work Environment Culture & Community

• engaging team events, monthly team recognition 401k, Roth IRA Financial Security
• competitive salary, incentive bonus structure Generous Paid Time Off Policies Work-Life Balance
• Flexible working schedule Health & Wellbeing
• company sponsored health and vision insurance

Professional Development Role Purpose:

The purpose of a server at Uptown Alley is to provide excellent customer service and ensure that guests have an enjoyable dining experience.

Key Responsibilities:

Strategic and Financial Responsibilities Upselling and Revenue Generation Payment Processing Table Turnover and Seating Optimization Operational Responsibilities Compliance and Safety Problem Resolution Menu Knowledge Customer Service Responsibilities Customer Satisfaction Education & Qualifications:

Certifications in food safety and sanitation, such as ServSafe or Safe Food Handling High School Diploma or Equivalent Physical Stamina and Endurance-ability to stand for long periods, lift heavy objects, and perform repetitive tasks in a hot and demanding kitchen environment

Experience:

Servers should have prior experience working as servers in a restaurant or hospitality setting Strong understanding of front-of-house operations, including customer service techniques, order taking, and table service Desirable

• Previous experience in a high volume restaurant

Skills & Competencies:

Customer Service Orientation Communication Skills Attention to

Detail Technological Proficiency POS Systems Reservation Systems Personal Qualities:

Self starter

• driven and motivated work ethic, the ability to be resilient, the ability to be adaptable, empathy, ability the strategic thinker, collaborative, customer focused, results-driven.

Languages:

English Desirable•

Spanish Department:

Operations/Culinary Location:

On-Site Travel Required:

No Working Pattern:

Monday-Friday, Weekends, Nights, Holidays Reports To:

General Manager/AGM Collaborates With:

Management team, Administrative support

Supports & Engages With:

FOH, BOH