Breakfast Server - Varia, Hilton Norfolk The Main

Breakfast Server - Varia, Hilton Norfolk The Main Professional Hospitality Resources, Inc. and Ocean Beach Club

LLC - 3.3

Norfolk, VA Job Details 20 hours ago Qualifications Food service closing procedures Venue beverage service Hotel policy compliance Maintaining an organized workspace Guest relations Serving clients Safety protocol adherence Food service opening procedures Bar safety compliance (food service) Food service workstation cleanliness In-person customer service 11+ years Store opening/closing procedures Cash register operations Clean workspace maintenance Entry level

Full Job Description Overview:

Provide outstanding guest service to all guests while maintaining all company policy and procedures.

Responsibilities:

Responsibilities of Gold Key|PHR hourly

Associates:

Know your job. Complete job skills training and possess a clear knowledge of the job, know property standards, listen attentively in Pre-shift and ask for clarification of assignments and expectations. Apply experience and training to accomplish tasks. Be on time. Follow attendance guidelines and reports to work on time, and in uniform and follow clock in and out procedures. Be on stage. Associates are friendly, approachable, and always willing to assist. Associates must follow property personal appearance standards, is well groomed, in uniform and practices good personal hygiene Serve. Conduct yourself professionally and collaboratively with Guests and fellow Associates an in accord with the company's service culture, "The Keys to Making it Right." Work smart. Understand the needs of the shift, use resources properly, complete all assignment methodically and promptly without losing attention to details. Use your tools. Use the approved tools and checklists to complete assigned tasks. Measure Up. Associate produces work that meets the standards of the department in terms of volume and quality. Associate meets goals and measures as defined by Department Leadership. Respect the space. Keep your work area clean and organized. Report any deficiencies promptly to your Supervisor. Be safe. Report unsafe work conditions or practices and safety or security violations in accordance with company policy. Support the

Team:

Cooperate with other associates and supervisors striving to create a positive work environment. Support team efforts through carrying out responsibilities in a constructive and professional manner. Other duties as assigned. Abide by all State, Federal and Corporate liquor regulations & alcohol awareness pertaining to service of alcoholic beverages. Provide Guest Service using a tray to carry the properly plated food items & properly garnished drinks. Anticipate guest needs, such as replenishing beverages & condiments. Maintain accurate bank & act as own cashier as needed while adhering to all company cash handling procedures. Maintain station cleanliness & organization throughout shift. Complete all assigned opening, running, & closing side work. Successfully complete all other duties as assigned.

Qualifications:

Type Qualification Skill Ability to multi-task Experience Previous high volume serving experience strongly preferred. Experience Must be 18 years as required in compliance with State, Federal and Corporate liquor regulations pertaining to service of alcoholic beverages.