Server Team Member
Job
Phoenicia Resto & Lounge
Vienna, VA (In Person)
Full-Time
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Job Description
Overview Join our dynamic team as a Server Team Member and become the heart of our vibrant dining experience! In this lively role, you'll deliver exceptional guest service, ensure smooth food and beverage operations, and create memorable moments for every guest. Your enthusiasm and attention to detail will help foster a welcoming atmosphere where guests feel valued and cared for. Whether you're passionate about food, enjoy engaging with people, or thrive in fast-paced environments, this position offers an exciting opportunity to grow within the food service industry. Duties Greet guests warmly, take accurate orders, and serve food and beverages efficiently using POS systems such as Aloha POS or Micros POS. Provide knowledgeable recommendations to upsell menu items, enhancing the guest experience and increasing sales. Maintain cleanliness and sanitation standards by bussing tables, handling food safely, and adhering to food safety protocols. Manage multiple tables simultaneously with excellent time management skills to ensure prompt service during busy hours. Assist with food preparation and kitchen support as needed, ensuring timely delivery of orders. Handle cash transactions accurately through cashiering systems, process payments, and give correct change. Foster positive guest relations by addressing concerns promptly and ensuring overall satisfaction in a fine dining or casual setting. Experience Prior experience in food service or restaurant environments is highly preferred, especially within fine dining or nightlife venues such as nightclubs. Familiarity with POS systems including Aloha POS or Micros POS is advantageous. Demonstrated ability in customer service roles with strong communication skills and a friendly demeanor. Knowledge of food handling, sanitation practices, and basic math for cash handling and order processing. Experience with reservation platforms like OpenTable or similar tools is a plus. Culinary experience or background in food preparation enhances your ability to support kitchen operations effectively. Previous host/hostess or serving experience helps build guest relations skills essential for this role. Join us to be part of a passionate team dedicated to delivering outstanding hospitality! Your energy, dedication, and love for the food industry will make a lasting impact on our guests' experiences every day.
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