POSITION SUMMARY
Our Seasonal Greeters will have the pleasure of serving our theater guests and being their point of contact for a variety of functions within the venue, including finding their theater, answering questions, confirming/taking orders in the theater, delivering food and beverage and processing payments. The Seasonal Greeters have a laser focus on creating a world-class hospitality experience while staying focused on Alamo Drafthouse Cinema's high standards so our guests can enjoy a safe, clean, distraction free, and enjoyable environment.
OUR MISSION
To Ensure EVERY Guest Has An AWESOME Experience And Is EXCITED To Come Back
WHAT WE OFFER
- Competitive pay
- A fun workplace!
- Flexible scheduling
- Discounted Food
- One Free Movie per month
- Health insurance
- 401 K
CORE ROLE RESPONSIBILITIES
- Weekend and evening availability for the summer season
- Uphold company standards including company Core Values, Code of Conduct and Operational Guidelines
- Responsible for all guest facing interactions and the overall guest experience in the Theater
- Maintain the highest safety standards and follows all protocols to keep our teams and guests healthy
- Maintain world class cleanliness standards for the venue - theater seats, handrails, tables, the lobby and commonly touched areas
- Maintain a working knowledge of the films and events playing in our theaters
- Maintain a working knowledge of our core and limited time only "LTO" menu offerings
- Owns the lobby and seating experience, announces theater seating, guides guests to theaters/facilities as needed, communicates with venue leadership as appropriate
- Troubleshoot guest issues with the support of the management team
- Maintain a positive and team driven atmosphere
- Perform assigned opening and closing duties on specified shifts
- Launch and manage the guests' orders from POS entry to delivery
- Ensure order cards, safety, and guests needs are being taken care in all theaters
- Organize and lead the theater cleans, ensuring that each occupied seat is marked and cleaned and sanitized before the next film
- Maintain kindness and understanding
QUALIFICATIONS
❏ Available to work on nights and weekends throughout the summer season ❏ Proven ability to work collaboratively in a fast-paced work environment ❏ Able to execute light lifting, up to 30 lbs and stand in place for extended periods ❏ Experience in high volume restaurant/theater environment a plus ❏ Able to walk up and down stairs many times over a course of hours ❏ Schedule flexibility - early mornings, late nights, weekends, holidays ❏ Ability to move with caution and operate in a busy/sometimes loud environment ❏ Being a cinephile is a plus!
Job Types:
Full-time, Part-time Pay:
From $12.77 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance
Work Location:
In person