Lounge - Sky Lounge Manager - Full Time

Sky Lounge Manager

POSITION SUMMARY

The Sky Lounge Manager helps create a joyful and vibrant community by providing prompt and excellent service to residents & guests when preparing/serving food & drinks in the lounge and by overseeing & performing operations for the Sky Lounge including organization and cleanliness for the entire lounge area, and promoting a positive & professional image to residents, families, and guests.

ESSENTIAL JOB FUNCTIONS

Provides formal training and schedules for all servers to provide a great experience for all residents and guests. Establishes and assigns work responsibilities for each section, by meal period. Inspects to ensure quality and accountability. Ensure that all food & beverage venues in the Sky Lounge are clean and well maintained for all aspects of service; including tables and chairs that are set in a uniform and consistent manner. Ensure that all residents and guests are greeted promptly as they enter the Sky Lounge. Provides excellent and timely customer service to all residents and guests. Maintains the private dining room for use as scheduled. Conducts pre-open review prior to opening including but not limited to: The daily menu and specials. Personal presentation is in accordance with Fieldstone standards for uniforms and grooming. Inventory stock ready Residents special needs and concerns. Daily Service Training Points. Schedules staff within budgeted departmental guidelines. Prepares and serves food and beverage items to residents and guests. Recognizes performance issues and provide staff with corrective solutions. Cleans and maintains a neat, safe working environment including the kitchen and food service areas. Ensures servers follow sequence of service for each resident and guest. Attends and participates in required meetings and trainings. Stays current on system assigned tasks and duties. Observes changes in resident status, needs, or preferences and communicates with appropriate team members. Records resident information as required. Performs other tasks/duties as assigned.

EXPERIENCE, QUALIFICATIONS & SKILLS

High school diploma or equivalent. Prior experience in a commercial kitchen/bar environment preferred. Requires attention to detail and ability to follow instructions. Has compassion and a special interest in working with the senior population. Ability to work a flexible schedule, including weekends, holidays, and overtime to meet the requirements of the position Ability to relate positively, effectively and appropriately with residents, families, community members, volunteers and other community staff. Ability to creatively problem-solve in both resident care and employee management. Maintains clean, neat, comfortable, safe environment for residents, staff and visitors. Ability to read, write, speak and understand English. Current First Aid and CPR Pass a criminal background and fingerprint check Meets all mandatory health requirements by state regulations Ability to work independently (with minimum supervision) Maintains current Food Handlers and MAST cards

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hand to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and or move up to 30 pounds.

WHAT WE OFFER

Competitive Compensation Program - Actual pay rate will be calculated based on relevant years of experience and education/certification requirements. Health Care Medical, Dental and Vision plans Savings and Spending accounts to set money aside tax-free for health care and dependent care expenses. HSA account includes employer contribution. Extra Benefits Sick time accrues at 0.025 hours for every hour worked, available for use after 90-days Paid time off 0.0329 hours PTO accrued for every hour worked, available for use after 90-days

Floating Holiday:

0.04 hours accrued for every hour worked, up to 56 hours annually to be taken on the days most important to you, eligible upon hire Time worked on the following holidays is paid at 1.5 times your normal hourly pay: New Year's Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day and Christmas Up to 3 days Bereavement Leave Employer Paid Life Insurance Traditional and Roth 401(k) after 12 months and 1000 hours worked, semi-annual enrollment, with annual employer discretionary contribution Employee Assistance Program Cascadia Assistance Fund to provide financial help with hardships or continuing education