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Banquet Server
Job
Skamania Lodge
Stevenson, WA (In Person)
Full-Time
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Job Description
Skamania Lodge is a Pacific Northwest resort set on 175 acres, featuring treehouses, glamping, golf, ziplining, a spa, and multiple restaurants. With over 22,000 sq. ft. of event space, it s a premier destination for retreats, conferences, and celebrations.
What you will have an opportunity to do:
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Anticipate guests needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
Always maintain positive guest relations.
Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
Resolve guest complaints, ensuring guest satisfaction.
Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving.
Complete pre-function side work.
Greet guests as they arrive and assist them with seating at tables.
Serve all food courses and non-alcoholic beverage items to the guest in accordance with function requirements.
Clear each course following procedures.
Remove all tabletop items, linen and equipment from the function room as designated by function requirements.
Set up, monitor, refresh and breakdown coffee breaks, receptions, and buffet tables for specified functions according to group requirements.
Complete closing side duties.
What are we looking for?
Current or ability to obtain a Washington State Food Handler Card.
Current or ability to obtain M.A.S.T. certification.
Valid driver s license preferred.
Previous food service or hospitality experience preferred.
A flexible schedule that can work evenings, weekends, and holidays.
View benefits and perks at skamania.com/careers
What you will have an opportunity to do:
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Anticipate guests needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
Always maintain positive guest relations.
Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
Resolve guest complaints, ensuring guest satisfaction.
Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving.
Complete pre-function side work.
Greet guests as they arrive and assist them with seating at tables.
Serve all food courses and non-alcoholic beverage items to the guest in accordance with function requirements.
Clear each course following procedures.
Remove all tabletop items, linen and equipment from the function room as designated by function requirements.
Set up, monitor, refresh and breakdown coffee breaks, receptions, and buffet tables for specified functions according to group requirements.
Complete closing side duties.
What are we looking for?
Current or ability to obtain a Washington State Food Handler Card.
Current or ability to obtain M.A.S.T. certification.
Valid driver s license preferred.
Previous food service or hospitality experience preferred.
A flexible schedule that can work evenings, weekends, and holidays.
View benefits and perks at skamania.com/careers
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