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Lead Server/Trainer
Job
Boathouse Pub & Eatery
Kenosha, WI (In Person)
$52,842 Salary, Full-Time
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Job Description
Lead Server/Trainer 4917 7th Avenue, Kenosha, WI 53140 $23.05 - $27.76 an hour - Part-time, Full-time $23.05 - $27.76 an hour - Part-time, Full-time Job Overview We are seeking an energetic and dedicated Lead Server/Trainer to join our dynamic hospitality team. In this pivotal role, you will lead by example in delivering exceptional customer service, oversee daily restaurant operations, and mentor staff to ensure a seamless dining experience. Your expertise in food preparation, POS systems, and team management will drive the success of our service team. This position offers an exciting opportunity to shape a vibrant dining environment while fostering professional growth among team members. The ideal candidate is passionate about hospitality, possesses strong leadership skills, and thrives in fast-paced settings. Duties Lead and supervise front-of-house staff to deliver outstanding customer service in a quick service and fast food restaurant environment Train new team members on food handling, POS systems (including Aloha POS and Micros POS), and food safety protocols Oversee food preparation processes, ensuring quality standards are met consistently Manage shift operations, including scheduling, inventory control, and cash handling procedures Assist with food production, kitchen management, and ensuring smooth coordination between front and back of house teams Conduct staff training sessions focused on culinary techniques, customer service excellence, and food safety compliance Support management in budgeting, labor cost control, and overall restaurant performance monitoring Requirements Proven experience in food service management within casual dining or fine dining settings with supervising responsibilities Strong knowledge of POS systems such as Aloha POS and Micros POS; experience with cash handling is essential Demonstrated expertise in food preparation, cooking techniques, and kitchen management Experience supervising staff, conducting interviews, training & development programs, and team management Familiarity with inventory control practices, food safety standards, and hospitality management principles Excellent communication skills with the ability to motivate and lead a diverse team Ability to thrive in a fast-paced environment while maintaining attention to detail and high standards of service Join us as a Lead Server/Trainer and be part of a passionate team committed to delivering memorable dining experiences! We value energetic leaders who inspire excellence through hands-on training, operational expertise, and a genuine love for hospitality. This paid position offers opportunities for professional development in restaurant management, culinary arts, and customer service leadership.