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Hotel Front Desk Agent

Job

Homewood Suites by Hilton

Port Richey, FL (In Person)

$29,120 Salary, Full-Time

Posted 3 days ago (Updated 1 day ago) • Actively hiring

Expires 6/21/2026

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Job Description

  • Welcome and register guests in an outstandingly friendly, professional, efficient manner
  • Provide exceptional customer service and have an outgoing personality.
  • You will anticipate guests' needs, respond promptly and acknowledge all guests in a timely manner.
  • You will maintain positive guest relations at all times.
  • You will resolve guest complaints and ensure guest satisfaction.
  • You will maintain a complete knowledge of hotel features/services, hours of operations, room rates, daily house count and expected arrivals/departures.
  • You will process all guest check-ins, and verify registration information with the guest.
  • You will handle overbooked or 'walked' guests.
  • You will accept and record wake-up call requests.
  • You will communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
  • You will resolve discrepancies on the room status report with housekeeping.
  • Must be flexible and able to work any shift, any day- including holidays - 7am-3pm, 3pm-11pm and\or overnight.
Job Type:
Full-time Pay:
From $14.00 per hour
Benefits:
Employee discount Paid time off Ability to
Commute:
Port Richey, FL 34668 (Preferred) Ability to
Relocate:
Port Richey, FL 34668: Relocate before starting work (Preferred)
Work Location:
In person

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