Hotel Front Desk Clerk

Hotel Front Desk Clerk 3.3 3.3 out of 5 stars 803 US Highway 24, Limon, CO 80828 From $16 an hour - Part-time, Full-time Holiday Inn Express and Suites 4,849 reviews From $16 an hour - Part-time, Full-time Job Summary We are seeking a professional and personable Hotel Front Desk Clerk to join our hospitality team. The ideal candidate will be responsible for providing exceptional guest services, managing reservations, and ensuring a smooth check-in and check-out process. This role requires excellent communication skills, a friendly demeanor, and the ability to handle multiple guest needs efficiently. Experience in hospitality management and hotel operations is preferred, along with multilingual abilities to serve a diverse clientele. The Front Desk Clerk plays a vital role in creating a welcoming environment that enhances guest satisfaction and promotes repeat business. Responsibilities Greet guests warmly upon arrival and assist with check-in/check-out procedures Manage reservations using multi-line phone systems and hotel management software Provide information about hotel amenities, local attractions, and services Handle guest inquiries, requests, and complaints promptly and professionally Maintain accurate guest records and process payments securely Coordinate with housekeeping and maintenance staff to ensure guest rooms are ready and well-maintained Uphold phone etiquette standards when communicating with guests over the phone or in person Assist with night audit procedures as needed, ensuring all transactions are properly recorded Promote guest relations by offering personalized service to enhance overall guest experience Ensure compliance with hotel policies, safety standards, and hospitality regulations Experience Prior experience in hospitality management or front desk operations preferred Strong customer service skills with the ability to handle diverse guest needs Bilingual or multilingual abilities are highly desirable to serve an international clientele Familiarity with hotel management systems and multi-line phone systems is advantageous Experience in resort or hotel environments is a plus Knowledge of guest relations, night audit procedures, and hospitality best practices is beneficial This position offers an opportunity to be part of a dynamic team dedicated to delivering outstanding guest experiences in a professional setting.

Job Types:

Full-time, Part-time Pay:

From $16.00 per hour

Benefits:

Dental insurance Employee discount Flexible schedule Paid time off Vision insurance

Work Location:

In person