Hotel Front Desk Clerk

We are looking for a up-beat, personable, person to work front desk. T Must be flexible with hours.

RESPONSIBILITIES/DUTIES

Possesses knowledge of all hotel services. Greets guests courteously and registers guests into the hotel. Possesses knowledge of reservation and billing systems. Maintains and controls room inventory and availability. Possesses knowledge of the hotel's credit policies. Possesses knowledge of hotel products, rates, and special programs. Distributes guests' mail and packages. Possesses knowledge of, and uses, emergency procedures. Maintains safety deposit boxes. Conducts inventory of and restocks supplies. Completes "bucket checks" each shift. Completes checkout procedures for guests. Balances all departments accounts, and completes all required back-up documents. Maintains security of guest keys and cash drawer; counts and verifies the cash at the end of each shift. Monitors guest accounts and notifies supervisor of any extreme changes to any guest account, or suspicious actions by guests. Runs a detailed shift audit by employee, and balances daily work to computers. Maintains neatness of front desk work area. Completes shift check-list. Performs other related duties as assigned by the General Manager, Assistant General Manager and Front Office Supervisor. Setup Breakfast before breakfast start hour. Perform night audit per step by step for all shifts and submit to central office.

Additional Responsibilities:

APPEARANCE AND GROOMING

All staff members are required to follow the guidelines set forth by the associate handbook.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence and memos, ability to write simple correspondence, ability to effectively present one-on-one and small group situations to customers, clients, and other staff members of the organization and hospitality community.

MATHEMATICAL SKILLS

ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages and ability to apply concepts of basic algebra.

Job Type:

Full-time or Part- time

Job Types:

Full-time, Part-time, Internship Pay:

$11.00 - $13.00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Work Location:

In person