Hotel Guest Service Agent All Shifts 5a-1p 1p-9p 9p-5a

Guest service agents answer telephone calls from guests seeking to make or cancel hotel reservations. They greet arriving guests, assign rooms, issue keys, and collect guest payment and billing information. Agents answer guest requests for assistance and coordinate with housekeeping, staff and management to fulfill guest requirements. They provide guests with access to hotel services, forward in-room meal requests, and ensure that mail, faxes and packages are delivered in a timely manner. Agents also deal with irate guests and find ways to resolve issues to the guest's satisfaction. They may also serve as concierges, assisting guests with ground transportation, restaurant or entertainment reservations, and providing other information about the locale. Agents may also be responsible for maintaining a cash drawer, preparing bank deposits and posting charges for items that guests may order or use during their stay.

Job Types:

Full-time, Part-time Pay:

$15.00 - $15.50 per hour

Benefits:

401(k) Employee discount Flexible schedule Paid time off

Work Location:

In person Hotel Guest Service Agent All Shifts 5a-1p 1p-9p 9p-5a 2.8 2.8 out of 5 stars 1701 Oak Street, Canton, MO 63435 $15.00 - $15.50 an hour - Part-time, Full-time Oak Hill Inn and Suites 6 reviews $15.00 - $15.50 an hour - Part-time, Full-time Guest service agents answer telephone calls from guests seeking to make or cancel hotel reservations. They greet arriving guests, assign rooms, issue keys, and collect guest payment and billing information. Agents answer guest requests for assistance and coordinate with housekeeping, staff and management to fulfill guest requirements. They provide guests with access to hotel services, forward in-room meal requests, and ensure that mail, faxes and packages are delivered in a timely manner. Agents also deal with irate guests and find ways to resolve issues to the guest's satisfaction. They may also serve as concierges, assisting guests with ground transportation, restaurant or entertainment reservations, and providing other information about the locale. Agents may also be responsible for maintaining a cash drawer, preparing bank deposits and posting charges for items that guests may order or use during their stay.

Job Types:

Full-time, Part-time Pay:

$15.00 - $15.50 per hour

Benefits:

401(k) Employee discount Flexible schedule Paid time off

Work Location:

In person