Hotel PM Front Desk Clerk

Part-time 3pm-11pm Check-in and check-out guests and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction. Must be neat in appearance with excellent communication skills.

Duties:

Handle guest registration and room assignments, accommodating special requests whenever possible. Pre-register, block reservations and take same day reservations and when necessary future reservations following hotel rate structures, discounts, and sell strategies. Handle guest check-ins/check-outs in accordance with hotel credit/cash handling policies in an efficient and friendly manner. Resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc.

Job Type:

Part-time Pay:

$16.00 - $17.00 per hour

Benefits:

Employee discount

Experience:

Hotel :

1 year (Preferred)

Customer Service:

1 year (Preferred)

Work Location:

In person