Housekeeping Manager

Looking for a Housekeeping Manager for our 64-tent glamping resort.

SPECIFIC DUTIES

Daily supervision and scheduling assignments for housekeeping staff. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance. Maintain proper inventory levels managing par levels depending on the seasonality of the campground. Inventory housekeeping supplies and equipment to ensure all items are kept in stock and work with staff to minimize waste. Work with the general manager, executive housekeeper and/or operations manager to order replacements. Manage the quality of housekeeping and laundry services. Schedule routine inspections of all accommodations and public areas to ensure furnishings, accommodations, equipment, linens, public restrooms, registration/store, etc. are clean and in good repair to meet guest satisfaction. Work closely with the front desk staff and maintenance staff to ensure timely guest check-ins and units are kept in good working condition. Routinely perform all housekeeping duties necessary including cleaning accommodations and public spaces to ensure guest satisfaction. Assist with deep-cleaning projects and/or assist housekeeping staff during high-volume periods. Provide excellent and friendly guest service by being attentive, responsive and helpful to all guest needs. Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction. Other duties may be assigned at any time. Private on-site staff housing at minimal cost, daily free breakfast, free wi-fi, free laundromat. On the shuttle route for the Island Explorer. 3x week group shopping in Ellsworth.