Houseperson

Starting Rate:

$15.00 an hour + tips

ESSENTIAL FUNCTIONS

1. Strip rooms of used linens, trash, or other debris prior to the room being cleaned. 2. Gather all trash, or other debris, and dispose of it properly and in the designated areas. 3. Separate different types of linens and towels and place them in the appropriate areas. 4. Retrieve and replenish supplies for guest rooms including, but not limited to, bed linens, blankets, pillows, glasses, bathroom amenities, towels, duvets, scarves, room accessories, or furnishings. 5. Assist in cleaning rooms quickly, neatly, and efficiently. 6. Assure guest room corridors, stairwells, elevators, landings, and all public spaces are kept clean and up to health standards. 7. Clean rugs, carpets, upholstered furniture, using vacuum cleaners. 8. Request repair services. 9. Deliver and retrieve ironing boards, baby cribs, refrigerators, and roll away beds to guests' rooms. 10. Observe precautions required to protect hotel and guest property, and label and submit damage, theft, and found articles to supervisors. 11. Document deficiencies, mechanical or electrical problems from guest rooms and report to housekeeping lead/supervisor. 12. Clean and maintain the RV Park restrooms and office area acceptable for health standards. 13. Maintain a friendly and approachable attitude toward guests and staff. 14. Maintain a clean and professional appearance.

JOB PREREQUISITES

Above average oral communication skills Excellent customer service Problem solving capability High capacity for learning This Job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her Supervisor.

EDUCATION

High School diploma or

GED. EXPERIENCE

2 years as housekeeper or house-person preferred.

LICENSES OR CERTIFICATIONS

Be able to obtain/maintain Eastern Shawnee Tribe of Oklahoma gaming license.

PHYSICAL REQUIREMENTS

Strength to move up to 50 lbs. at a time. Must be able to stand or walk for a minimum of 8 hours and maneuver in or outside the casino. Visual acuity to observe and react to handle customer complaints or questions. Ability to work in a fast paced environment. Must be able to bend, kneel, twist and stretch/reach above head. Have good dexterity in fingers

WORK ENVIRONMENT

We maintain an alcohol/drug-free workplace. Must have the ability to work in a fast paced environment and perform in casino operations containing smoke and second hand smoke with high noise level and bright lights. Must be able and willing to work nights, weekends and holidays as needed. Ability to work in fast paced environment. To provide a high standard of cleanliness throughout the hotel.