Human Resources Manager

Applications will be accepted on a

CONTINUOUS BASIS

with a first review date of Monday, June 8, 2026 . Interested individuals are strongly encouraged to apply early! This recruitment is open until filled and may close at any time without notice once sufficient qualified applications have been reviewed. Depending on the applicant's qualifications, the position will be filled at the appropriate salary range: Human Resources Manager $110,886 - $138,481 Annually $59.23 - $73.97 Hourly

DEFINITION

Under administrative direction from the City Manager, administers the City of Norco's personnel management system, including the areas of labor negotiations, employee labor relations, recruitment and selection, compensation and classification, benefits, training, performance evaluation, disciplinary investigations, budget, risk management and related duties as necessary.

ESSENTIAL FUNCTIONS

Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list of tasks is

ILLUSTRATIVE

ONLY and is not a comprehensive listing of all functions and tasks performed by this position.

SUPERVISION RECEIVED

City Manager

SUPERVISION EXERCISED

As assigned

CONTACTS AND RELATIONSHIP

This position has the majority of their interaction with the City Manager, City Department Heads, Third Party Administrators, Attorneys, and employees.

TYPICAL DUTIES & RESPONSIBILITIES

Plans, coordinates, administers, and supervises programs and services for the city's human resources services, and activities including recruitment and selection, benefits administration, classification and compensation plan administration, worker's compensation, employer-employee relations, labor negotiations, training, safety, and related functions. Manages and participates in the development and implementation of goals, objectives, policies, and priorities for assigned programs; recommends and administers policies and procedures. Negotiates labor agreements with bargaining units and resolves sensitive and controversial issues while managing the responsibility for all human resources services and activities; nurtures a continuous positive working relationship with employee representation units. Administers Memorandums of Understanding (MOU's) and interacts with employee representatives and staff to interpret and explain provisions of the MOU terms within the context of applicable labor law. Research procedures, methods and legislation relative to public employer-employee relations and negotiations. Develops policies, procedures and recommendations as appropriate to implement best practices in human resources management. Counsels and advises managers and supervisors on issues governed by the collective bargaining agreements. Coordinates and conducts the recruitment and selection process; screens applicants and lists job candidate qualifications; recommends eligible candidates for examination or interview; coordinates the oral board and participates in the interview process. Coordinates pre-employment processes for prospective new-hires; conducts employee orientation; reviews city policies, procedures, and employee benefits; conducts exit interviews. Reviews and evaluates the procedures and methods used in Human Resources for compliance with state and federal regulations. Develops, updates and administers personnel rules, regulations and relevant administrative policies for City-wide use. Researches and resolves grievances and suggest appropriate disciplinary actions. Assists departments in personnel administration through interpretation, explanation and consultation regarding provisions of laws, rules, policies and procedures. Conducts a variety of organizational studies, investigations and operational studies; recommends modifications to personnel administration programs, policies and procedures as appropriate.. Performs critical personnel analysis and recommends solutions to complex issues and problems. Coordinates City-wide training programs and related projects with outside vendors and consultants. Provides training to City staff on human resources related topics. Coordinates Risk Management for the City, reviews, evaluates, and processes claims filed against the City working closely with claims administrators and City departments. Works closely with the third-party administrator to process claims and administers the workers' compensation program, employment practices liability program, and the general liability program. Performs other related duties as assigned.

QUALIFICATION GUIDELINES

The knowledge and abilities which are required to perform the duties and responsibilities of this class are as follows:

DESIRABLE QUALIFICATIONS

Experience:

Seven years of human resources with some risk management experience that includes three (3) years of management and/or supervision.

Education:

Bachelor's Degree from an accredited college or university in Human Resources, Business Administration, Public Administration, Organizational Psychology or equivalent field.

Knowledge:

Knowledge of applicable city, county, state and Federal statutes, rules, regulations, ordinances, codes, administrative orders and other operational guidelines and directives. Knowledge of management and/or supervision. Knowledge of personnel, employee relations, workers' compensation and benefit practices and principles.

Ability:

Skill in assessing and prioritizing multiple tasks, projects and/or demands. Skill in assessing, analyzing, identifying and implementing solutions to complex problems. Skill in responding and handling confidential issues and information. Skill in utilizing computer hardware, software and peripherals; researching. Skill in oral and written communications and in establishing and maintaining effective working relationships.

License Required:

Valid California Drivers' License. A typical way to obtain the knowledge and abilities is as follows:

Education:

Obtain a Bachelor's Degree from an accredited college or university in Human Resource Management, Business Administration or equivalent.

AND Experience:

Seven years' experience as a human resources generalist preferably in the Public Sector. Any combination of experience and education that would provide the required knowledge and skills would be qualifying.

PHYSICAL REQUIREMENTS

Work is performed in an office environment. Work requires occasional standing, walking, bending and lifting up to 10 pounds.

EMERGENCY SERVICES

All City employees are required to perform assigned Emergency Service duties in the event of an emergency or disaster. Employee must complete required FEMA courses within six months of employment.

SELECTION PROCESS

: Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to participate in the process. Final appointments may be be subject to a selection interview with the Department Director or designee and the remaining conditional steps in the hiring process. This position requires a conditional employment offer based on the successful completion of a drug and alcohol screening. EEO The City of Norco is an equal opportunity employer and does not discriminate on the basis of race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sex orientation, gender identity, gender expression, medical condition, genetic information, marital status, or military and veteran status. The City is committed to making its programs, services and activities accessible to individuals with disabilities. If you require accommodation to participate in this recruitment, please contact Human Resources prior to the filing deadline. We will attempt to reasonably accommodate applicants with disabilities upon request.

BACKGROUND CHECK

All employment offers are conditional based on the successful completion of a background investigation, physical and drug and alcohol screening at city expense and conducted by a physician designated by the city. All information on the application is subject to investigation and verification. Reference checks will be conducted by the City to include at least the following: (1) verification/reference from current and past employers, (2) fingerprinting and Department of Justice criminal background check, and (3) confirmation of necessary licenses, certificates, and/or diploma/degrees.

DRUG SCREENING

In accordance with the City's drug free workplace policy, all employment offers are conditional and based on successful completion of drug test.

E-VERIFY

The City of Norco is an E-Verify employer. E-Verify is an internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of newly hired employees in the United States. The provisions of this bulletin does not constitute a contract expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice.