Human Resources Manager Bilingual (Spanish/English) Multi-Unit Restaurant Group (FL +IL)

Human Resources Manager - Bilingual (Spanish/English) - Multi-Unit Restaurant Group (FL +IL) Coffee for the Soul Casselberry, FL Job Details Full-time $72,000 a year 5 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Flexible schedule Referral program Qualifications Affordable Care Act (ACA) Fair Credit Reporting Act (FCRA) Employee onboarding Spanish FMLA Regulatory compliance HR legal compliance Employment & labor law English Supervising experience Human resources management Bachelor's degree Team management Onboarding process management Equal Employment Opportunity (EEO) Full Job Description About Coffee for the Soul Coffee for the Soul is a gastronomic experience destination with 18 cafés across Florida and Illinois, structured as 16 separate LLCs operating as a Single Integrated Enterprise. We are headquartered in Casselberry, FL and on a clear path to 50+ locations. Donde el café tiene alma. We're hiring an HR Manager who will lead the entire HR function day-to-day: managing our Recruiter, owning compliance across two states, and being the trusted point person every employee knows by name. What you'll own — 8 core areas 1. Lead the Recruiter Direct supervision of our in-house Recruiter. Weekly 1:1s, scorecard reviews against the 10 recruiting KPIs (Time-to-Hire ≤10 days, 90-day retention ≥80%, offer acceptance ≥85%, file completion by Day 5 = 100%, etc.), coaching on performance, and quarterly reviews. 2. Recruiting Strategy Own the full recruiting strategy across all 16

LLCs:

Indeed (free + sponsored), LinkedIn (for $50K+ roles in coordination with the CMO), AgIA AI screening, the referral program ($100-$500), and the 5-stage hiring framework (Screening / RH / Operations / Trial Shift / CEO interview) with the 60/40 technical-cultural scorecard. 3. Onboarding Run the Day −10 to Day 5 onboarding program end-to-end: pre-boarding logistics, Buddy System assignment, Day 1 documentation (40-document hiring package), and Day 5 file closure with the Manager. 4. Employee Files & Records Custody of the 7-section physical employee file (color-coded A-G), digital records in ADP TotalSource, and 7-year retention compliance per FLSA, Title VII, and EEOC standards. Weekly audits to keep every file inspection-ready. 5. Multi-State Legal Compliance Maintain compliance across Florida (FLSA, Fla. Stat. § 448.095 / E-Verify, FL New Hire Reporting, Workers' Comp, FCHR) and Illinois (PLAWA, Chicago Paid Leave Ordinance, ODRISA, IHRA, VESSA, Workplace Transparency Act, BIPA, HB 3773 AI disclosure). Quarterly compliance reviews and ad-hoc updates as legislation evolves. 6. Disciplinary Processes Lead progressive discipline under Memorando

MEM-RRHH-DISC-001

(4 phases: verbal warning → written warning → final written → termination). Coach managers, document every step, and execute terminations under the dual CEO + Director of Operations signature protocol. 7. Employee Relations & Attention Be the single trusted point of contact for every employee question, complaint, or concern. Conduct workplace investigations (harassment, discrimination, retaliation) with discretion and documentation. Mediate manager-employee conflicts. Respond within 24 business hours. 8. Wellbeing & Culture Run quarterly Stay Interviews, administer benefits enrollment and life-event changes through ADP TotalSource (medical, dental, vision, 401(k)), and design programs that reinforce CFS culture and reduce turnover (industry: 75-100%, our target: