Chief Human Resources and Culture Officer
Litchfield, CT
Full Time
Executive Leadership
Senior Executive Job Opportunity:
Chief Human Resources and Culture Officer (CHRCO)
Location:
Litchfield, Connecticut
Travel:
Local and statewide travel required
Schedule:
35 hours Mon-Fri 8:30am-4:30pm
The Opportunity:
The Chief Human Resources and Culture Officer (CHRCO) serves as a key member of 's Executive Leadership Team who is responsible for people, culture, and workforce development, ensuring employees are empowered to thrive and contribute to organizational success. The CHRCO partners closely with the President & Chief Executive Officer, the Executive Leadership Team, senior leaders, and the Board of Directors to ensure attracts, develops, engages, and retains a highly qualified and mission-driven workforce. The position provides executive oversight for talent acquisition, workforce planning, employee engagement, leadership development, succession planning, compensation and benefits, organizational effectiveness, diversity, equity and inclusion initiatives, employee relations, and compliance.
As a strategic leader, the CHRCO helps shape the future of by strengthening organizational culture, supporting leadership capacity, and ensuring that people remain central to every aspect of the organization's success.
The Candidate:
The ideal CHRCO understands that people are 's greatest strength. They view human resources not simply as an administrative function, but as a strategic driver of organizational effectiveness, employee engagement, leadership excellence, and mission success. They believe that when employees feel supported, valued, and empowered, they are better equipped to positively impact the lives of those serves. The ideal candidate understands that a strong organizational culture and high accountability are not competing priorities—they are mutually reinforcing. They will possess the ability to raise expectations, strengthen performance, and foster continuous improvement while preserving the trust, compassion, and human connection that define 's culture.
Executive Leadership Responsibilities:
Serve as a trusted strategic advisor to the President & CEO and Executive Leadership Team
Advise leadership and the Board on workforce trends, succession planning, organizational effectiveness, and culture
Lead the development of long-term workforce and talent strategies that support organizational growth and sustainability
Present workforce, culture, and talent metrics to executive leadership and Board committees
Champion a culture of accountability in which expectations are clear, performance is measured, and individuals are supported in achieving excellence.
Demonstrate the courage to address difficult issues, navigate challenging conversations, and make decisions that are in the best interest of the organization and those it serves
Culture & Employee Experience:
Champion employee engagement, recognition, wellness, and belonging initiatives.
Lead efforts to strengthen communication, transparency, collaboration, and trust throughout the organization
Foster a culture of accountability, innovation, continuous learning, and mission alignment
Conduct regular employee engagement assessments and develop action plans to address opportunities for improvement
Talent Strategy & Workforce Development:
Develop innovative strategies to address workforce shortages and strengthen recruitment pipelines
Create career development pathways and internal advancement opportunities
Establish robust succession planning and leadership pipeline programs
Partner with senior leadership to ensure equitable employment practices and opportunities
Monitor workforce demographics and engagement data to inform continuous improvement efforts
Leadership Development & Organizational Effectiveness:
Design and implement leadership development programs for supervisors, managers, directors, and emerging leaders
Coach and support senior leaders in building high-performing teams
Lead organizational assessments to identify opportunities for improved effectiveness and employee engagement
Facilitate organizational change initiatives and support leaders through periods of transition and growth
Promote best practices in performance management and professional development
Human Resources Operations:
Provide executive oversight of all human resources functions including recruitment, onboarding, benefits administration, compensation, employee relations, labor compliance, leave management, performance management, and policy administration
Ensure compliance with all federal, state, and local employment laws and regulations
Develop systems that enforce compliance and consistency with how management facilitates employee investigations, corrective actions, Performance Improvement Plans, and other employment-related risk management activities
Continue developing the opportunities offered to employees through the organization's Employee Assistance Program (EAP)
Partner with legal counsel on employment and labor matters
Lead annual benefits reviews and vendor management processes
Collaborate with Executive Leadership Team to evaluate workforce incentives that improve retention, recruitment, and employee satisfaction (lead a formal evaluation of organizational compensation structure)
Data, Analytics & Strategic Workforce Planning:
Analyze turnover, retention, engagement, recruitment, vacancy, and workforce demographic data and report to stakeholders such as the staff, the Board of Directors and to be incorporated in 's Annual Report
Utilize workforce analytics to guide executive decision-making
Establish annual workforce goals aligned with organizational strategic priorities
Qualifications:
Bachelor's degree required; Master's degree preferred in Human Resources, Organizational Development, Business Administration, Public Administration, Industrial Psychology, or related field
SHRM-SCP, SPHR, or comparable executive HR certification preferred
Minimum of ten years of progressively responsible human resources leadership experience, including senior leadership responsibilities
Experience in nonprofit, healthcare, education, behavioral health, residential services, special education, or human services settings strongly preferred
Demonstrated success leading organizational culture initiatives, workforce development strategies, leadership development programs, and organizational change efforts.
Compensation & Benefits:
Competitive and commensurate with experience
Low-cost Medical, Dental and Vision Insurance Plan Options
Medical, Dental & Vision Insurance offered after 30 days of employment
Company Paid Life and Long-Term Disability Insurance
Generous Paid Vacation Package (unused time eligible for carry over)
Paid Holiday Time (separate from vacation time)
Floating Holidays (separate from paid vacation time and holiday time off)
Annual Monetary Incentives
Tuition Assistance
401(k) Retirement Savings Plan with Company Match
Company Celebrations & Employee Recognition Program
Employee Discounts (Cell Phone, Computer)
Employee Assistance Program (EAP)
Qualified Public Service Loan Forgiveness (PSLF) Employer Federal Student Aid
10%-20% tuition discount at many local educational institutions, including those listed by the
CT Nonprofit Alliance Equal-Opportunity Employer:
is an equal opportunity employer committed to diversity, equity, and inclusion. We recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. for this position
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Do you possess a Master's degree in Human Resources, Organizational Development, Business Administration, Public Administration, Industrial Psychology, or a related field?
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Do you hold an SHRM-SCP, SPHR, or a comparable executive HR certification? If yes, please specify the certification and issuing organization.
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How many years of progressively responsible human resources leadership experience, including senior leadership responsibilities, do you have? Please specify the total number of years.
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Do you have experience in nonprofit, healthcare, education, behavioral health, residential services, special education, or human services settings?
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Have you demonstrated success in leading organizational culture initiatives, workforce development strategies, leadership development programs, or organizational change efforts?
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Do you have experience managing diverse teams and promoting diversity, equity, and inclusion?
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