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Job Description
Executive Liaison, COO and CHRO
Executive Liaison, COO and CHRO
Company:
Indiana University Indianapolis
Job Location:
Indianapolis, Indiana
Category:
Executive Assistants
Type:
Full-Time Job ID:
319384 Department
IU HUMAN RESOURCES
(UA-HUMM-IUINA) Department Information Indiana University Human Resources supports the broader Indiana University (IU) academic and research mission, through a wide variety of strategic and operational functions related to recruiting, retaining, and developing a varied employee workforce. IU Human Resources (HR) provides university-wide services with the explicit recognition of the following customers: executives, managers, employees, and federal and state agencies. Services are intended to be provided in a partnership environment; simultaneously accommodating fiscal realities and maintaining a commitment to quality and integrity. Job Summary The Executive Liaison provides critical support to both the Chief Operating Officer (COO) and the office of the Vice President and Chief Human Resources Officer (CHRO), acting on behalf of the executives; this includes managing budgets for administrative accounts, drafting, prioritizing, and handling complex communications including briefings, and researching and handling special projects, such as working with the Board of Trustees, university leadership, and others interacting with the executive offices. Operating with a high degree of professionalism, discretion, and independent judgment, the Executive Liaison acts as a primary point of contact between the
COO/CHRO
offices and internal and external stakeholders. Department-Specific Responsibilities Provides executive level support and coordination of activities in the offices of the COO and the CHRO
Supports special projects and cross-functional initiatives by conducting research, analyzing and compiling information, and coordinating input from multiple sources on behalf of the COO and CHRO
Drafts, edits, prioritizes, and handles complex communications, reports, presentations, and other materials requiring a high level of accuracy, judgment, and attention to detail for internal and external recipients
Manages multiple individual and department calendars and resolves schedule conflicts in a timely manner, all within a dynamic, fast-paced, and frequently shifting environment
Coordinates and tracks follow-up actions, deadlines, and deliverables across COO and CHRO priorities to ensure timely execution of decisions and initiatives
Researches and handles special projects which may include working with the Board of Trustees office, executive offices, and other stakeholder groups
Acts as moderator for cross-functional work groups and communication tools (e.g. Microsoft Teams groups, SharePoint sites, Slack or messaging instances, listservs, etc.)
Handles other administrative and support-related duties as assigned General Responsibilities Exercises diplomacy, tact, and judgment in interacting with a wide range of constituents both internal and external to the university
Demonstrate appropriate discretion and judgment to ensure applicable private/proprietary university information, data, transactions, and correspondence maintain confidentiality
Manages dynamic and complex calendars, which requires a deep understanding of area's key priorities to ensure Executives are spending time in the most effective and impactful way. Ensures conflicting meetings are resolved in a timely way
Handles matters of significance on behalf of the Executives
Drafts, prioritizes, and handles more complex communications including briefings
Researches and handles special projects which may include working with the Board of Trustees
Coordinates workflows and time management
Qualifications Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required Bachelor's degree
WORK EXPERIENCE
Required 3 years of providing support, handling multiple priorities to a high-level executive Preferred 5 years of providing executive-level support
Experience preparing high-quality briefing materials, presentations, and executive communications SKILLS Required Proficient written and verbal communication skills
Maintains a high degree of professionalism
Demonstrates time management and priority setting skills
Demonstrates a high commitment to quality
Possesses flexibility to work in a fast paced, dynamic environment
Seeks to acquire knowledge in area of specialty
Highly thorough and dependable
Demonstrates a high level of accuracy, even under pressure
Attention to detail with the ability to meet tight deadlines
Ability to maintain and work with highly confidential information Preferred Demonstrated success managing complex projects, events, or initiatives with multiple dependencies
Advanced skills in Microsoft Office (especially Outlook, PowerPoint, and Teams) and collaboration platforms
Ability to anticipate needs
Ability to manage competing priorities
Ability to handle sensitive and confidential information
Ability to support executive decision-making in a large, complex public university environment
Working Conditions / Demands This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation. Occasional travel to Bloomington, Indiana, and other university campuses for executive support, meetings, and events. Additional Information For best consideration, please apply by July 10, 2026. Work Location Indianapolis, Indiana This is an in-person position. Advertised Salary $65,000.00 - 80,000.00 per year based on qualifications Benefits Overview For full-time staff employees, Indiana University offers a wide array of benefits including: Comprehensive medical and dental insurance
Health savings account with generous IU contributions
Healthcare and dependent care flexible spending accounts
Basic group life insurance paid by IU
Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
Base retirement plan with generous IU contributions, subject to vesting
Voluntary supplemental retirement plan options
Tuition subsidy for employees and family members taking IU courses
10 paid holidays plus a paid winter break each year
Generous paid time off plans
Paid leave for new parents and IU-sponsored volunteer events
Employee assistance program (EAP) Learn more about our benefits by reviewing the IU Benefit Programs Brochure.
Job Classification Career Level:
Career FLSA:
Exempt Job Function:
General Administration Job Family:
Administrative Support Click here to learn more about Indiana University's Job Framework. Equal Employment Opportunity Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information. Contact Us Request Support
Telephone:
812-856-1234 HigherEd360 is part of the HigherEdJobs network.