Regional HRBP -D2C
Job
LLS Lineage Logistics Services, LLC
Novi, MI (In Person)
Full-Time
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Job Description
This will be a remote role with travel. Manage all human resources activities within an assigned region and serve as a strategic business partner to senior level operations and sales leaders. Lead a highly capable team of human resources professionals aimed to improve talent and performance management, retention, and workforce planning. Regional Human Resources Business Partner - Direct to Consumer (D2C) Job Summary The Regional Human Resources Business Partner - Direct to Consumer (D2C) serves as a strategic advisor to regional operations leadership within the D2C business segment. This role is responsible for driving people strategy, organizational effectiveness, and workforce performance across a multi-site regional network supporting high-volume, customer-centric distribution operations. This leader partners closely with operations and sales leadership to ensure talent strategies align with the fast-paced demands of the D2C business, while leading a team of HR professionals focused on strengthening engagement, retention, workforce planning, and leadership capability across all sites. Key Responsibilities Strategic Business Partnership - D2C Operations
- Partner with regional D2C operations and sales leaders to support business performance and service execution
- Act as a trusted advisor on workforce strategy, organizational design, and leadership effectiveness within high-volume distribution environments
- Align HR initiatives with the speed, scalability, and service expectations of the Direct-to-Consumer business model. Talent Management & Leadership Development
- Lead execution of enterprise talent management processes including succession planning, talent reviews, and individual development planning
- Coach site leaders within the D2C network to build stronger leadership pipelines and improve performance outcomes
- Partner with Talent Acquisition COE to ensure effective hiring strategies that support rapid staffing needs and seasonal volume fluctuations typical of D2C operations. HR Team Leadership
- Hire, lead, and develop a regional HR team supporting multiple D2C distribution and fulfillment sites
- Build a high-performance HR organization focused on responsiveness, consistency, and operational alignment
- Elevate HR capability through coaching, training, and performance management. Employee Relations & Compliance
- Lead or oversee employee relations investigations in partnership with senior HR leadership and Legal
- Ensure compliance with all federal, state, and local employment laws across D2C facilities
- Maintain consistent application of HR policies across all sites in a high-volume operational environment Compensation & Total Rewards Alignment
- Partner with Total Rewards COE to ensure leaders understand and apply compensation philosophy effectively within D2C operations
- Support consistent pay practices across distribution centers while reinforcing pay-for-performance principles
- Provide guidance on compensation decisions tied to operational performance and market competitiveness. Data, Analytics & Continuous Improvement
- Analyze key HR metrics including turnover, absenteeism, and labor trends within D2C operations
- Leverage data insights to identify workforce risks and recommend proactive solutions
- Support continuous improvement initiatives across regional HR and operations processes. Minimum Qualifications
- Bachelor's degree in human resources, Organizational Development, Business, or related field (or equivalent experience)
- Demonstrated progressive HR experience in a business partner or HR leadership role
- Experience supporting multi-site or regional operations, preferably in distribution, logistics, or D2C environments
- Strong knowledge of employment law, compliance, and HR best practices
- Proven experience leading and developing HR teams. Skills & Competencies
- Strong business acumen with the ability to influence senior operational leaders in a fast-paced D2C environment
- Excellent communication and relationship-building skills across all levels of the organization
- Strong analytical and problem-solving skills with ability to operate in ambiguity
- Demonstrated leadership and coaching capability
- Proficiency in Microsoft Office Suite and HR systems/tools Additional Requirements
- Ability to travel up to 40% within assigned D2C regional network
- Full-time, regular employee role Why Lineage?
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