Job Description
The Leave Management Process and Operations Lead manages and oversees leave of absence programs, including disability claims, FMLA processes, and compliance with state and local leave policies. The role provides high-level support to employees, HR partners, and external vendors while ensuring accurate and efficient administration of leave programs. It leads and coaches the Leave Analyst team, handles escalated and sensitive cases, and monitors performance to maintain service quality. The position also drives process improvements, ensures compliance through audits and reporting, and maintains up-to-date leave policies and program documentation. Why This Role Matters Ensures compliant, efficient management of leave of absence programs, reducing legal risk and supporting consistent application of policies across the organization. Delivers high-quality employee and HR support, improving the overall employee experience during critical life events such as medical or personal leave. Drives operational excellence by leading the Leave Analyst team, resolving complex cases, and identifying trends to continuously improve processes and performance. Maintains accurate reporting, audits, and policy updates, enabling informed decision-making and alignment with evolving regulatory and business requirements. What You Will Do Lead and support the Leave Analyst team, including coaching, training, and resolving escalated or complex leave cases. Oversee end-to-end administration of leave programs (e.g., FMLA, disability, paid leave) to ensure accuracy, compliance, and strong service delivery. Identify trends, risks, and operational gaps, and drive continuous process improvements to enhance efficiency and effectiveness. Perform quality audits and reviews of leave cases to ensure adherence to policies, service standards, and regulatory requirements. Analyze and report on leave data to inform leadership decisions and improve program performance. Maintain and update leave policies and documentation while coordinating with HR, Legal, and external partners. What We're Looking For Bachelor's degree with significant experience in Human Resources or Finance, including direct involvement in leave management programs. 5+ years of progressive experience managing leave of absence, disability, or related HR operations. Experience working with complex leave regulations, including FMLA and state/local leave laws, with strong compliance knowledge. Background in a unionized or manufacturing environment preferred, along with demonstrated analytical and operational expertise.
Additional Details Relocation Available:
No. Sponsorship Available:
No. Typical Schedule:
8:00 am - 5:00 pm. #LI-MC2 Goodyear is one of the world's largest tire companies. It employs about 63,000 people and manufactures its products in 49 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate If you need reasonable accommodation to complete the online application, or any other part of the employment process, please contact the Goodyear Candidate Care Line at 330.796.4500. Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law. At Goodyear, we make life's connections easier every day. People around the world count on us to get them where they need to go, now and into the future. But our relentless pursuit of forward motion doesn't just keep the world moving. It shapes a workplace that celebrates our different talents, experiences, and culture. It inspires us to continue developing our skills and encourages our career moves all while keeping us focused on building a better future for our associates, our business, and the planet. Come discover the opportunities ahead with Team Goodyear. Working at Goodyear A true member of the Goodyear hiring team will always interview candidates in-person or over the phone before extending any job offers. Candidates are never asked to download software, provide financial information or send payment as part of the employment process. Goodyear is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. If you need reasonable accommodation to complete the online application, or any other part of the employment process, please call the Goodyear Candidate Care Line at 330.796.4500. When contacting us, please provide your name, telephone number, and email address, along with a description of your request for accommodation. Click here for more information about Equal Opportunity laws and here for related information. Reasonable workplace accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for a reasonable workplace accommodation will be responded to. Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Click here for more information about Equal Opportunity laws. See Goodyear's EEO Policy Statement here. Notice:
Federal law requires Goodyear to verify the identity and employment eligibility of all persons hired to work in the United States. Goodyear will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. See posters below for details. E-Verify Participation Poster (English and Spanish) If you have the right to work, don't let anyone take it away. Are you an agency Recruiter in the Americas or Asia Pacific? Goodyear's Global Talent Acquisition team has partnered with Recruitifi for all salaried, non-executive level candidate submissions. To be a part of our agency community please apply here.
