Chief People Officer

Chief People Officer City National Bank & Trust - 4.2 Lawton, OK Job Details Full-time 15 hours ago

Qualifications Negotiation Full Job Description City National Bank and Trust Job Description:

Chief People Officer Department:

Human Resources Status:

Full time

Responsibilities:

Leads, directs and manages the Bank's "people portfolio." Works closely with President to foster/promote desired Bank culture. Owns the strategic alignment of talent, culture, and organizational performance to support the Bank's growth, efficiency, and customer experience objectives. Acts as a key driver of organizational clarity, accountability, and execution—ensuring the right people are in the right roles, performing at a high level, and aligned to the Bank's strategic priorities. Partners with executive leadership to translate strategic initiatives into actionable workforce plans, leadership expectations, and measurable performance outcomes. Serves as a proactive change leader, driving cultural transformation, leadership effectiveness, and workforce engagement during periods of growth and organizational change. Advises senior management on strategic employee issues/decisions.

Primary Accountabilities:

Serves as mediator, coach, advisor and facilitator on all human resource matters. Ensures compliance with established employment related laws/ guidelines/procedures at all Bank organizational levels. Provides assistance and counseling with interpretation of human resources laws and guidelines to both management and staff. Acts as corporate Affirmative Action/Equal Employment Opportunity Officer Leads, oversees, directs, and maintains the Bank's salary administration and performance appraisal/management programs. Participates in compensation and benefits surveys on behalf of the Bank and ensures maintenance/updates of competitive salary ranges for all bank jobs. Oversees the performance review process and counsel's supervisors/managers on coaching and performance issues. Aligns compensation and incentive structures directly with Bank strategic goals. Leads and manages recruitment/retention policies and practices. Coordinates all recruiting, screening, interviewing and selection activities, both exempt/non-exempt, including establishment of recruiting sources. Oversees offers of employment up to senior management. Monitors and reports on employee turnover. Works with Senior Management to develop and/or update succession plans. Evaluates and recommends organizational structure improvements to enhance efficiency, scalability, and clarity of roles. Ensures organizational design supports speed of execution and decision-making effectiveness. Formulates, recommends and implements bank wide human resources policies, programs and objectives. Directs preparation/maintenance of reports. Develops and maintains the Bank's Employee Handbook and supporting procedures. Prepares, assists and monitors annual budget for salary, benefits, and training. Directly contributes to improvement of the Bank's efficiency ratio through workforce optimization, productivity improvements, and cost discipline. Develops, administers and maintains Bank's benefit and retirement programs. Seeks competitive bids, solicits Board approval and implements plans in best interest of Bank. Ensures total rewards strategy supports attraction, retention, and engagement of high-performing employees. Balances competitiveness with cost control and long-term sustainability Page Break Leads development of a high-performance, high-accountability culture. Ensures internal communication strategies reinforce clarity, alignment, and engagement. Designs programs that strengthen connection between employees and Bank mission. Responsible for the identification of training and development needs within the organization. Builds structured leadership development programs aligned with Bank's future leadership needs. Ensures all employees understand what good performance looks like and how to achieve it. Measures training ROI through performance outcomes, not participation and reports on results.

Qualifications:

Minimum Education Bachelor's degree (B. A.) from four-year college or university or equivalent experience plus additional specialized Human Resources training or equivalent work experience Specialized training in human resources related schools, etc. (i.e., Human Resource School, SHRM certification of

PHR/SPHR

) is preferred. Minimum Experience 4-5 years working with executive leadership 5-7 years HR generalist experience and/or training or related experience and/or training Or equivalent combination of education and experience Other Skills/Characteristics Excellent communication skills, both written and verbal High energy level Facilitator/coach/mentor Good reasoning abilities and sound judgement Resourceful and well organized Participative management style Assertive/persuasive Negotiation skills Service oriented Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Constant use of computer screens with the ability to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear Ability to lift/carry no more than 20lbs Ability to sit the majority of the assigned work schedule Clear verbal communication Page Break Close vision and ability to adjust focus Performance Measures Monitors turnover. Develops strategies to ensure annual turnover is consistently trending downward to market level relative to bank staffing models. Manages an efficient hiring process. New hire turnover of tenure less than 90 days is 15% or less. Interactions with employees promote and model teamwork, communications, trust, and respect. Maintains confidentiality with sensitive information and Bank relationships. Understands and conducts oneself with integrity consistent with Bank's core values. Services internal and external customers in a manner which exceed expectations. Ensures annual bank personnel expense is at budget or below. Develops, analyzes and interprets all key ratios measuring human resource investment. Recommends strategies for improvements, where necessary. Ensures all human resources actions are in compliance with applicable federal, state, and municipal statutes related to the fair and equitable treatment of staff. Maintains an environment where employees receive fair and equal consideration relative to all human resources related matters/policies.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.