Verification of Benefits Specialist

Verification of Benefits Specialist Indigo Billing Costa Mesa, CA Job Details Full-time $22 - $26 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Interpersonal skills High school diploma or GED Attention to detail Manual handling Behavioral health Full Job Description Essential Responsibilities It is the responsibility of the Verification of Benefits (VOB) Specialist to ensure that insurance benefits are verified in accordance with departmental protocols in an accurate and timely fashion. Essential Duties  Make a high volume of claim follow-up calls to insurance carries each day  Run Verification of Benefits for prospective patients at our facilities  Use portals and online resources such as Availity to confirm policy status and eligibility  Use our tools and resources to provide accurate estimated reimbursements and policy recommendations  Communicate in a professional manner internally and with our clients  Work collaboratively with the VOB team  Provide timely response to any Verification of Benefit request  Perform other related duties as assigned.  Basic familiarity with EMR software  Exceptional customer service and both verbal and written communications skills  Must be a team player and be willing to multitask  Attention to detail and must be organized Qualifications  High School Diploma or equivalent required.  Verification of benefits experience, preferred.  Behavioral health experience preferred.  Working knowledge of applicable insurance, and verification of benefits software. Availity, Verify TX a plus. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, and handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at-will" relationship.

Job Type:

Full-time Pay:

$22.00 - $26.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Do you have any mental health or substance abuse experience? Are you able to work in office Mon-Thurs WFH Friday?

Work Location:

In person