Benefits Administrator

Description Receptionist and Customer Service Representative Responsibilities:

+ Accurately enter customer orders into ERP and maintain order entry records. + Answer incoming phone calls, direct inquiries to the appropriate parties, and provide information as needed. + Greet guests and visitors in a courteous and professional manner, ensuring a positive first impression. + Handle customer complaints by identifying issues, providing timely solutions and alternatives, and following up to ensure complete resolution. + Keep records of customer interactions, process customer accounts, and update customer information as necessary. + Manage and track sample requests from customers and internal teams. + File tickets, estimates, and other documentation promptly and accurately. + Follow established communication procedures, guidelines, and company policies to ensure consistent and high-quality service. + Assist with miscellaneous office duties, such as data entry, filing, document preparation, and maintaining office supply inventory.

Skills & Qualifications:

+ Strong communication and interpersonal skills. + Attention to detail and ability to manage multiple priorities. + Proficient in order entry systems (Fishbowl experience preferred). + Customer-focused mindset with a commitment to resolving issues effectively. + Organization skills and the ability to maintain accurate records. Ready to make a meaningful impact as the face and voice of our organization? Apply today to join our team. Requirements

• Minimum of one year of experience in a similar role.
• Proficiency in receptionist duties, including greeting guests and managing inquiries.
• Strong customer service skills with the ability to handle complaints and provide resolutions.
• Familiarity with order entry systems.
• Excellent organizational skills and attention to detail.
• Ability to follow communication protocols and company policies.
• Competency in managing administrative tasks and maintaining records effectively.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .