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Job Description
ATHENA Consulting is an award-winning staffing firm serving state and local governments. Our mission is to make lives better! We make our Clients' Lives Easier by engaging and supporting our clients and partnering with them to be the most knowledgeable staffing partner. We make our Employees' Lives Better by identifying and cultivating their talents and matching these talents with our customers' needs. ATHENA places a high value on customer service, accountability and getting the job done.
POSITION SUMMARY
This
PART-TIME
Benefit Programs Specialist position is 100% remote (must reside in Virginia) and supports the Intake unit and ranges from $25.00-$28.50 per hour depending on experience The Benefit Programs Specialist is responsible for providing programmatic and eligibility support to reduce and prevent backlog within SNAP, TANF, and Medicaid (MA) cases. This role focuses on reviewing system browses, conducting TANF interviews, determining eligibility, and documenting cases to ensure compliance with local, state, and federal mandates, and other duties as assigned. All equipment will be provided.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Review system browses and conduct interviews for TANF applications. Determine eligibility for SNAP, TANF, and Family and Children's Medicaid programs. Maintain accurate documentation of cases to ensure compliance with program standards. Process applications within required program timeframes to maintain compliance. Apply knowledge of federal, state, and local policies to maintain program compliance. Collaborate with internal teams as needed to ensure continuity of services and case resolution. Perform other related duties as assigned.
REQUIRED SKILLS/ABILITIES
Strong knowledge of TANF, SNAP, and Family and Children's Medicaid eligibility policies. Ability to work independently and manage workload with minimal supervision. Strong attention to detail and accuracy in eligibility determination and documentation. Ability to meet deadlines in a fast-paced, high-volume environment. Effective problem-solving and decision-making skills. Strong written and verbal communication skills. Proficiency in navigating case management systems and remote work tools.
EDUCATION AND EXPERIENCE REQUIREMENTS
High School Diploma required. Minimum 2 years of experience as a Benefit Program Specialist determining eligibility from an intake standpoint for TANF and Family and Children's Medicaid required.
PHYSICAL REQUIREMENTS
Prolonged periods of sitting and working on a computer. Ability to work remotely in a secure and distraction-free environment. The schedule includes Monday through Sunday, minimum of 15 hours per week, not to exceed 29 hours per week. Successful ATHENA employees will display the following characteristics: You strive to be the best in your field currently and in the future. You like to make your employer look good. You find solutions, where others only see problems. You are proactive, you make and meet commitments, and you perform your duties exceedingly well. You are aware of the employer's needs at all times and are well-versed in what you personally and ATHENA can offer them as a whole. You have the ability to work with diverse, integrated, deliverable-driven teams to accomplish the larger mission. The benefits of working for ATHENA include a full Benefit package: Support from a team of professionals committed to making your life better. Medical, dental and vision insurance. Medical and dependent flexible spending account. Pet insurance. 401k with a generous employer match. Easy to use employee self-serve HR portal. The statements in this Job Posting are intended to describe the general nature and minimum level of work required. The content should not be construed as a complete list of all duties, responsibilities, and skills required to meet the criteria for this position. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Application for employment is not intended to and does not create a contract or offer of employment and if hired, employment with the company is on an at-will basis and could be terminated at the will of either party. ATHENA Consulting LLC does not discriminate in hiring based on federally protected classifications to include but not limited to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, marital status or other characteristics protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. #
ATHENAJOBS-Mid Pay:
$25.00 - $28.50 per hour
Benefits:
401(k) matching Dental insurance Health insurance Vision insurance