Benefits Specialist

Description National Express LLC (NELLC) is the North American subsidiary of National Express Group, PLC, one of the premier transportation firms in the United Kingdom. We operate across 34 states and three provinces. All organizations share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. National Express School (NEXS) operates more than 22,500 school buses, serves more than 550 school districts in 31 states and three provinces, and transports more than 1.3 million students on a daily basis. National Express Transit (NEXT) operations transport more than 22 million passengers annually with more than 2,800 vehicles. National Express Shuttle (WeDriveU) serves more than nine million corporate and university passengers annually. NELLC's corporate headquarters, located in Lisle, Illinois, houses the administrative and corporate support functions for the organization. Our 290 local customer service centers (CSCs) are supported by regional operations teams located throughout North America. Learn more at nellc.com. National Express LLC is currently seeking an experienced Benefits Specialist to work from our corporate headquarters in Lisle, Illinois. Currently our department is working remotely, but in the near future a hybrid schedule will be put in place. This position will report to the Benefits Manager.

Responsibilities Include:

Oversee the benefits integration for all new acquisitions and start-ups, including: participating in the due diligence and implementation processes, preparing benefits comparisons for leadership review, managing the new benefits enrollment process and conducting location HR/GM benefits trainings Administer all employee insurance records for TRANSIT locations including medical, dental, vision, and life insurance benefits through maintenance of employee files and employee databases Manage personnel change activities for employees in TRANSIT, including processing new hires and terminations (including FSA elections and terminations, refunds, arrears and sending out life conversion notices) Ensure the CSC Benefits log and BCBS's account structures/characteristic tabs are continually up-to-date Utilizing customer service skills to determine proper course of action to resolve escalated benefit inquires and claims issues Creating communication and education materials to effectively communicate with the field on all benefit plan offerings Assist with new vendor implementation and special projects as assigned Company name is:

National Express LLC Qualifications Position Requirements Include:

Bachelor's Degree or equivalent experience 3 to 5 years of experience handling group medical, dental, vision, life, disability, and FSA plans Experience managing complex projects, including implementations and mergers and acquisitions Experience providing support to multiple locations across North America preferred Experience presenting to large groups and conducting "train the trainer" sessions preferred Knowledge of federal and state benefit plan regulations such as COBRA, FMLA, ERISA, and HIPAA Strong working knowledge of MS Office Software (Word, Excel, Outlook, Access, PowerPoint); experience using Oracle preferred Excellent written and oral communication skills Ability to develop and maintain effective working relationships with a variety of customers, both internal and external Proven ability to prioritize multiple tasks with limited direction High level of confidentiality, accuracy, and customer service Ability to consistently meet daily, weekly, and monthly deadlines Experience with US & Canadian Benefits Administration preferred At National Express our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.

EOE Job:

Human Resources Primary Location:

United States-Illinois-Warrenville-US Headoffice Work Locations US Headoffice 27755 Diehl Road Warrenville 60555 Organization United States Bus Schedule Full-time Employee Status Regular Travel Yes, 10 % of the

Time Req ID:

231320