Employee Benefits Account Coordinator

Employee Benefits Account Coordinator MNJ Insurance Solutions Laguna Niguel, CA Job Details Full-time $60,000 - $67,000 a year 14 hours ago Benefits AD&D insurance Disability insurance Health insurance Dental insurance 401(k) Vision insurance Life insurance Qualifications Benefits administration Managing customer accounts Teamwork Microsoft Excel Insurance agencies Microsoft Outlook Account maintenance Account development Customer inquiry handling Driver's License Typing Life & Health Insurance License Account management Full Job Description We're looking for a detail-oriented, client-focused Employee Benefits Account Coordinator to join our team. You'll assist manage a book of group and individual/family health insurance accounts, handling everything from open enrollment group and one-to-one meetings to day-to-day client service, and play a key part in helping us maintain our 95% client retention goal.

Bilingual:

English/Spanish is a plus! If you're a self-starter who thrives in a fast-paced environment, loves helping people navigate their benefits, and takes pride in thorough follow-through, we'd love to hear from you.

WHAT YOU'LL DO

Client Service & Enrollment Manage IFP and small group accounts, handling multiple client enrollments simultaneously Prepare and present open enrollment materials, PowerPoint decks, benefit booklets, SBCs, carrier flyers, and payroll deduction sheets Lead open enrollment meetings and guide employees through their benefit options and online enrollment Process new hires, terminations, COBRA notifications, and carrier changes with thorough follow-up Respond to client inquiries quickly and document all activity in our agency management system Retention & Account Rounding Proactively work to retain assigned accounts in line with agency goals Represent MNJ at health fairs, networking events, and business expos as assigned Support the team's social media and new business development efforts Teamwork & Compliance Maintain a courteous, professional presence with clients, carriers, and co-workers Adhere to HIPAA standards and agency privacy policies at all times Stay current on legislation, new carrier products, and industry developments

WHAT WE'RE LOOKING FOR

Required Active California Life & Health Insurance License in good standing Minimum 2 years of experience in a health insurance agency Proven ability to manage multiple client accounts in a high-volume environment Strong attention to detail and excellent written and verbal communication skills Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) Experience with Ease and/or Employee Navigator Typing speed of 55+ WPM Valid CA driver's license and auto insurance - will need to drive to client enrollment meetings, as needed Nice to Have Experience with Covered California / ACA Individual & Family Plans Familiarity with carriers such as Aetna, Anthem Blue Cross, Blue Shield, Calchoice, Covered CA, Health Net and UHC Bilingual English/Spanish Experience with agency management software (AgencyBloc)

WHAT SUCCESS LOOKS LIKE

Client retention at or above 95% for your assigned book of business Open enrollment materials delivered on time and meetings completed on schedule All client interactions documented in the agency management system Client inquiries responded to within 1 business day

BENEFITS & PERKS

Competitive hourly compensation Employee Benefits include but are not limited to medical, dental, vision, life and voluntary benefits Supportive, small-team environment with real growth opportunity Pathway to Senior Account Coordinator or Account Manager role

HOW TO APPLY

Please send the following to : Your resume (PDF preferred) 2-3 professional references A brief note on why you're a strong fit for this role Questions? Call us at (714) 716-4303 or visit mnjinsurance.com

Pay:

$60,000.00 - $67,000.00 per year

Benefits:

401(k) AD&D insurance Dental insurance Disability insurance Health insurance Life insurance Vision insurance

License/Certification:

Life & Health Insurance License (Required) Ability to

Commute:

Laguna Niguel, CA 92677 (Required)

Work Location:

Hybrid remote in Laguna Niguel, CA 92677