Life Insurance & Voluntary Programs Specialist
General Motors
Remote
$114,400 Salary, Full-Time
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Job Description
- Job Description
- Work Arrangement
- This role is based remotely but if you live within a 50-mile radius of Warren, Detroit, Austin, or Mountain View, you are expected to report to that location three times a week, at a minimum.
- Role Overview
- The Life Insurance & Voluntary Programs Specialist supports the design, administration, and continuous improvement of GM's U.S. benefit programs, with a focus on life insurance and voluntary benefit programs.
- Key Responsibilities
- Program Operations & Governance
- + Support end‑to‑end administration of assigned life insurance and voluntary benefit programs. + Maintain deep knowledge of
- plan provisions, eligibility rules, and collective bargaining language
- and translate them into clear procedures and employee‑facing materials. + Develop and maintain
- program guides, desk procedures, training materials, and knowledge articles
- . + Support
- internal controls, audits, and risk reviews
- for assigned programs. + Serve as
- subject matter expert for voluntary benefits,
- evaluating competitiveness, participation, employee value, and financial impact; recommend enhancements or changes. + Align voluntary benefits with core programs to ensure a
- consistent employee experience
- across enrollment, eligibility, communications, and claims. + Support
- UAW‑GM National Union Negotiations and benefit conferences
- with data, materials, and implementation considerations.
- Case, Claim, and Appeals Support
- + Act as an
- escalation point
- for complex claims and cases, partnering with TPAs, Legal, and HR. + Compile and synthesize case documentation and summarize facts and provisions for
- Plan Administrator, EBPC, and internal decision makers
- . + Draft acknowledgment and decision letters in line with
- ERISA, DOL, state requirements, and plan documents
- and identify trends for process or policy improvement.
- Vendor & TPA Management
- + Oversee day‑to‑day
- vendor and TPA performance
- , including SLAs, KPIs, error trends, and service issues. + Support
- RFPs, renewals, pricing/fee reviews, and plan design changes
- with data and analysis. + Ensure accurate implementation and documentation of
- plan changes, rates, file layouts, and interfaces
- . + Manage
- vendor invoicing and payments
- and coordinate with Finance and Procurement. + Coordinate
- system access and data security
- needs for TPAs and benefit vendors.
- Data, Analytics, Compliance & Projects
- + Prepare and interpret
- recurring and ad hoc reports
- on claims, costs, reserves, recoveries, participation, and trends. + Use
- Excel, PowerPoint, and tools such as Power BI/Tableau
- to highlight insights, risks, and opportunities for leadership. + Support
- budgeting, accruals, insurance filings, assessments, and reserve analyses
- through data gathering and reconciliation. + Help ensure alignment with
- ERISA, IRS, DOL, insurance regulations, and plan documents
- . + Identify opportunities to
- simplify, standardize, and automate
- processes and lead or support cross‑functional projects and system changes. + Partner with
- HRIS/IT/Security
- on eligibility, interfaces, access, and responsible use of
- AI and automation tools
Compensation:
Bonus Potential:
Benefits:
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