Benefits Analyst

We are looking for a Benefits Analyst (LOAs) to support benefits operations in Dallas, Texas. This position will focus primarily on leave administration, as well as employee benefits support, vendor coordination, and annual program activities while helping employees and managers navigate benefit-related processes with confidence. The ideal candidate brings strong analytical ability, sound judgment with confidential matters, and experience working across payroll, HR, and shared services environments.

Responsibilities:

• Oversee leave administration from initial intake through resolution, ensuring accurate documentation, timely follow-up, and clear communication with employees, managers, and HR partners throughout each case.
• Prepare recurring leave-related payroll reporting and maintain organized tracking tools to monitor case status, deadlines, and required actions.
• Respond to employee and manager questions regarding benefit programs, eligibility, coverage, and related procedures with professionalism and clarity.
• Coordinate with external benefit providers to address service issues, verify information, and support consistent delivery across multiple programs.
• Support the planning and execution of annual enrollment activities, including communications, issue resolution, and review of benefit data exchanges for accuracy.
• Create and deliver training and outreach materials that improve employee understanding of available benefits and encourage effective program utilization.
• Guide accommodation-related processes connected to medical needs, leave events, and return-to-work coordination in partnership with relevant stakeholders.
• Assist with premium collection follow-up for employees on unpaid status and help ensure appropriate records are maintained.
• Contribute to additional benefits and HR initiatives as needed in a fast-paced shared services setting.