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Benefits Specialist
Job
University Medical Center
Lubbock, TX (In Person)
Full-Time
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Job Description
We've learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Companies to Work for in Texas®. Job Summary The Benefits Specialist is responsible for organizing and managing the administration of all ancillary and non- ancillary employee benefits programs. Reports to Manager, Total Rewards Job Specific Responsibilities Daily assignments may include but are not limited to:
- Provide excellent customer service to employees both verbally and in writing, regarding plan provisions, enrollments, qualifying event changes and other general inquiries.
- Serve as primary contact to employees, plan vendors, and third-party administrators regarding benefit plan questions, answers, and modifications
- Oversee day-to-day operations of employee benefit plans, including but not limited to, health, dental, vision, FSA- Health and Dependent Care, Disability, Group and Supplemental Life Insurance, all retirement accounts, and employee elected supplemental benefits
- Administer Leave of Absence programs (FMLA, Medical, Personal, etc..)
- Coordinate daily benefits processing which includes but not limited to review and processing New Hire benefit enrollments, managing qualifying event changes, termination changes, beneficiary updates, disability, accident and death claims, rollovers, QDROs, QMCSOs, distributions, loans, hardships, and compliance testing
- Administer leave of absence requests and accommodations.
- Advise/ Make recommendations to department leaders regarding interaction of leave laws with paid or unpaid time off, worker's compensation, modified work schedules, and short term and long- term benefits
- Coordinate with external administrators to assist employees with filing for or claims related to short term or long-term disability
- Assist with preparing, marketing, and coordinating Open Enrollment activities
- Works closely with Manager, Total Rewards and Director, Human Resource to evaluate current and new market plan offerings to ensure employee/employer cost effectiveness
- Work closely with HRIS to ensure compliance requirements are met, resolve benefit errors related to job changes or QLE, testing, etc..
- Work closely with payroll to resolve employee benefit issues that may arise
- Additional duties assigned under the auspices of Total Rewards discipline Education and Experience
- Bachelor's degree + 2 years of experience with high volume Benefits administration OR
- High School Diploma or GED + 4 years of human resource experience with familiarity of employee benefits implementation and maintenance
- Knowledge of leave requirements, particularly those related to Family and Medical Leave Act (FMLA), the American with Disabilities Act (ADA), and state and local leave laws Required Licensures/Certifications/Registrations N/A Skills and Abilities
- Excellent customer service skills; Demonstrated verbal and written communication
- Excellent time management; Requires the ability to balance multiple projects with competing deadlines
- Ability to multitask, assess and adjust quickly to changing priorities.
- Proficient use of Microsoft Office products (Word, Excel, and Powerpoint)
- Ability to effectively interact with people with varied backgrounds
- Good planning, organizational and ability to follow-through until a process is complete.
- Request for accommodations in the hire process should be directed to UMC Human Resources.